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What is Galaxy CRM?

The Customer Relationship Management System (CRM) serves as a powerful instrument that systematically manages, monitors, and improves customer engagements for enterprises of various scales. Developed by SingularLogic utilizing advanced Galaxy technology, this system paves the way for a successful future for organizations that adopt it. Its groundbreaking functionalities not only optimize workflows but also nurture deeper relationships between businesses and their customers, ultimately contributing to enhanced satisfaction and loyalty. By leveraging these capabilities, companies can stay ahead in a competitive market and respond more effectively to client needs.

What is C2CRM?

Clear C2 recognizes that each business has unique requirements. As a result, C2CRM has been crafted to let you choose the features that best suit your needs. Our CRM solution is not only budget-friendly but also adaptable as your business expands. C2CRM consists of four interchangeable modules that together form a comprehensive CRM package: Customer Service, Sales Automation, and Marketing Automation, all designed to enhance efficiency. At the heart of our offering is the C2CRM Relationship Management module, which serves as the foundation of our system. It encapsulates all the essential logic necessary for managing your business relationships effectively. Equipped with integrated dashboards and reporting tools, you can gain a holistic view of your accounts, contacts, activities, and automated workflows, ensuring that you are always informed and ready to make strategic decisions. This level of insight is crucial for driving growth and improving customer satisfaction.

Media

Media

Integrations Supported

SurveyMonkey
SurveyMonkey Enterprise

Integrations Supported

Chatlio for Slack
Docusign
HubSpot Marketing Hub
IBM AIX
Infor CloudSuite Business
Infor SyteLine
JD Edwards EnterpriseOne
Microsoft Dynamics 365
NetSuite OneWorld
QuickBooks Enterprise
RingCentral Automatic Call Recording
SAGE
SAP Adaptive Server Enterprise (ASE)
SYSPRO ERP
Shopify
Slack
Workday Extend
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$37 per user per month
Minimum 10 Users or $370/month (Includes Unlimited Free Support & Training). Monthly Contract.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SingularLogic

Date Founded

1997

Company Location

Greece

Company Website

portal.singularlogic.eu/en/product/2213/galaxy-crm

Company Facts

Organization Name

Clear C2

Date Founded

1993

Company Location

United States

Company Website

www.clearc2.com

Categories and Features

CRM

Not specified

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Performance Metrics
Self Service Portal
Surveys & Feedback
Workflow Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

Not specified

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Territory Mapping

Not specified

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