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What is Galene?

Galène, often referred to as Galene, is a straightforward videoconference server classified as an SFU that demands a moderate level of server resources for its installation. Originally designed for educational contexts such as lectures, seminars, and tutorials, its effectiveness has also been acknowledged in standard business meetings. This platform has seen successful application at esteemed institutions like Université de Paris and Sorbonne Université, where it has supported various academic endeavors, from lectures and practical sessions to staff meetings, and has even hosted two notable conferences, SOCS'2020 and JFLA'2021. Developed using the Go programming language, Galène utilizes the Pion implementation of WebRTC on the server side, having undergone thorough testing on Linux systems—specifically on amd64 and arm64 architectures—while also showing compatibility with Linux armv7, mips (OpenWRT), and Windows operating systems. Furthermore, it is anticipated to be versatile enough to adapt to additional platforms, including Mac OS X, thereby broadening its user accessibility. The default client, crafted in Javascript, is designed to work seamlessly across the latest iterations of major web browsers on both mobile and desktop devices, although users are encouraged to consult the FAQ for detailed information on potential browser compatibility challenges. In summary, Galène not only meets the needs of educational institutions but also extends its functionality to support diverse conferencing requirements across various sectors.

What is 3CX?

3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.

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Integrations Supported

AspenPLUS
Balto
Call Coach AI
CallSara
Coeo
Enapps ERP
HaloPSA
Leexi
Microsoft Lens
Motileo
New Era
Qobrix
RingOffice
SIPStation
SMSEagle
TeamsDashboard
Telnyx
Vibe Interactive Whiteboard
Zendesk
Zoho CRM

Integrations Supported

AspenPLUS
Balto
Call Coach AI
CallSara
Coeo
Enapps ERP
HaloPSA
Leexi
Microsoft Lens
Motileo
New Era
Qobrix
RingOffice
SIPStation
SMSEagle
TeamsDashboard
Telnyx
Vibe Interactive Whiteboard
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Free for up to 10 users
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Galène

Company Website

galene.org

Company Facts

Organization Name

3CX

Date Founded

2005

Company Location

United States

Company Website

www.3cx.com

Categories and Features

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Fax Server

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

PBX

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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