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What is Genetec?

Genetec is the world’s leading provider of unified physical security and public safety solutions, combining video surveillance, access control, automatic license plate recognition (ALPR), and communications in one integrated platform. Through its advanced Security Center SaaS, organizations can centralize monitoring, investigation, and response capabilities in a scalable, cyber-secure environment. Genetec’s AI-driven analytics empower teams to detect anomalies, automate responses, and uncover actionable insights in real time. Designed for resilience and compliance, the system protects sensitive data and meets the highest industry standards for privacy and security. Its modular design allows seamless expansion—from single-site deployments to global enterprise rollouts—while maintaining consistent reliability. With intelligent search and incident management tools, Genetec enables faster investigations and informed decision-making. The company’s 25+ years of innovation and 42,500+ customer deployments demonstrate its leadership in security, safety, and operational intelligence. Genetec also empowers ecosystem collaboration, integrating with an extensive network of channel and technology partners. From smart cities to energy utilities and transportation hubs, Genetec solutions safeguard the world’s most critical environments. By blending physical security, AI, and cloud technology, Genetec ensures organizations stay one step ahead in protecting the everyday.

What is DICE Monitoring?

DICE Monitoring excels as the only all-in-one solution for alarm surveillance, video oversight, and event management, harnessing state-of-the-art video, audio, and sophisticated video analytics technologies. Their Matrix platform boasts an intuitive interface that allows for quick configuration and personalized features, functioning flawlessly across different devices without needing any software installation. This versatile platform delivers a reliable and effective solution specifically designed for central monitoring stations, command centers, and various dispatch facilities. Additionally, clients can take advantage of supplementary tools such as Matrix 911, Matrix PERS, Matrix Call Center, Matrix PISM, and Matrix Triage, which enable them to tailor the system to align with their unique monitoring needs, thereby maximizing both efficiency and adaptability in their operations. The platform's flexibility not only enhances user satisfaction but also establishes it as a leading choice within the industry, resulting in a growing reputation for excellence.

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Integrations Supported

Epiphan Connect
FacilityOS
Genetec AutoVu
Genetec Clearance
Genetec Mission Control
Genetec Omnicast
Genetec Security Center
Genetec Stratocast
Genetec Synergis
KiwiVision
VOLT

Integrations Supported

JobDiva

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Genetec

Date Founded

1997

Company Location

Canada

Company Website

www.genetec.com

Company Facts

Organization Name

DICE

Company Website

dicecorp.com/alarm-monitoring-software-solutions/

Categories and Features

Categories and Features

Physical Security

Data Collection
Event Management
Incident Management
Multiple Alarm Queues

Video Analytics

Not specified

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