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What is GeniePlus?

GeniePlus is tailored for specialized librarians who are striving to accomplish more despite resource constraints. This groundbreaking solution equips dynamic libraries to tackle challenges related to information discovery and dissemination effectively. By integrating the flexible interface of Inmagic Genie with the powerful LucideaCore KM technology platform, GeniePlus optimizes the approach to managing the growing demands for efficient information administration. Enhance your library's operations with features that significantly improve accuracy and productivity among personnel. Information managers are empowered to quickly create new knowledge repositories utilizing customized metadata schemas and specific workflows while ensuring secure data publication through personalized web portals. This capability allows for the development and implementation of an OPAC or portal that closely aligns with your organization’s distinct needs. Additionally, the platform supports the acquisition, organization, and distribution of essential knowledge across multiple formats. GeniePlus also boasts comprehensive collection management functionalities, making it easier to oversee a wide array of materials, such as books, images, and videos, thereby enabling libraries to adapt to their users' changing requirements efficiently. As libraries evolve, GeniePlus stands as a vital tool for enhancing information accessibility and user engagement.

What is Chat Genie?

Chat Genie is an advanced virtual assistant driven by artificial intelligence, transforming the landscape of customer service and enhancing team productivity. This state-of-the-art platform incorporates a conversational AI agent that provides round-the-clock assistance, quickly addressing questions, helping users with a range of tasks, and offering prompt responses. With its capability to operate in multiple languages, Chat Genie effectively reduces support costs while elevating the user experience. Serving as an essential tool for streamlining workflows, it greatly enhances both customer satisfaction and operational effectiveness. Adopting this innovative technology fosters improved communication and builds stronger connections with customers, ultimately leading to increased loyalty and engagement.

Media

Media

No images available

Integrations Supported

AIQoD 360
Microsoft 365
Microsoft Word

Integrations Supported

AIQoD 360
Microsoft 365
Microsoft Word

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$1890
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lucidea

Date Founded

2013

Company Location

United States

Company Website

lucidea.com/genieplus/

Company Facts

Organization Name

AIQoD 360

Date Founded

2015

Company Location

India

Company Website

www.aiqod360.com

Categories and Features

Library Management

Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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