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What is Genloyal?
Maximize the potential of your customer data with our comprehensive integrated platform. This solution adeptly collects data from all customer interaction channels, which include POS systems, online transactions, and social media, giving you a complete view of your audience along with actionable insights that facilitate targeted promotions for better results. Our intuitive tools allow you to create and customize your loyalty rules based on various metrics, such as visit frequency, purchase behavior, spending habits, and social interactions. Whether you're initiating a new loyalty program or looking to improve an existing one, we are committed to helping you design the loyalty experience you envision. Furthermore, our platform includes a versatile segments editor for building custom audiences, and you can harness the power of automation through our state-of-the-art AI-driven audience targeting features, which streamline operations and lessen the need for additional teams. By taking advantage of these innovative capabilities, you can significantly boost customer engagement and retention, ultimately driving greater success for your business. In a competitive market, leveraging such cutting-edge tools can set you apart from the rest.
What is Ascentis CRM & Customer Loyalty?
Our solution effortlessly connects with your existing POS systems and various customer acquisition platforms, removing barriers that brands face when it comes to identifying, capturing, and collecting customer data. By merging information from diverse engagement channels, you gain critical insights that empower you to charm, engage, and retain customers throughout their journey with your brand. You can interact in real-time through tailored communications across a multitude of platforms, such as email, mobile, and social media. By maintaining a detailed perspective on your most valuable customers, you can leverage the right tools and engagement tactics to increase revenue, strengthen loyalty, and encourage advocacy. With a wide selection of APIs at your disposal, this integration offers your brand a comprehensive understanding of your customers, their experiences, and the return on investment from your interactions. Our CRM and loyalty solutions drive targeted marketing using actionable insights, ensuring timely and relevant engagements that elevate customer satisfaction and deepen brand loyalty. This all-encompassing strategy guarantees that your marketing initiatives are not only impactful but also resonate with customer expectations and behaviors, ultimately creating a stronger connection with your audience. By consistently refining your approach based on real-time feedback, you can remain agile and responsive to the ever-changing landscape of consumer preferences.
Integrations Supported
Facebook
Facebook Messenger
Google Chat
Instagram
Mailchimp
Odoo
SendGrid
Toast POS
Twilio
WhatsApp
Integrations Supported
Facebook
Facebook Messenger
Google Chat
Instagram
Mailchimp
Odoo
SendGrid
Toast POS
Twilio
WhatsApp
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Genloyal
Date Founded
2023
Company Location
United States
Company Website
www.genloyal.com
Company Facts
Organization Name
Ascentis
Company Location
Singapore
Company Website
www.ascentis.com.sg/en/crm-customer-loyalty.html
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management