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What is GenticFlow?

GenticFlow operates as an all-encompassing platform designed for IT support and endpoint management, specifically catering to internal IT departments and managed service providers. This adaptable solution encompasses a wide range of features such as monitoring endpoints, updating operating systems, managing application inventories, overseeing Microsoft 365, providing user support, facilitating ticketing, and offering investigative and technician resources all within a unified workspace. IT teams can effectively manage tasks initiated by user requests, alerts from monitoring systems, or existing tickets, allowing them to evaluate endpoint data and recommended actions prior to implementing approved solutions or leveraging remote control, terminal access, and file transfer functionalities. Technicians are equipped to verify outcomes and log their activities along with results in support documentation. GenticFlow includes an integrated ticketing system and seamlessly connects to compatible PSA and service desk tools, as well as providing resources for identity management, security, cloud services, and networking. Additionally, the platform offers native mobile applications for both iOS and Android, enabling efficient ticket management and endpoint oversight on the go. The service is cloud-based under the Smart option, while the Hero version incorporates workflow automation, API and MCP access, and a self-hosted alternative that is suitable for organizations managing at least 500 endpoints. With its diverse range of functionalities, GenticFlow not only meets the varied requirements of IT teams but also significantly boosts their capacity to operate efficiently and effectively in their environments. By streamlining processes and centralizing management tools, it empowers teams to focus on strategic initiatives rather than getting bogged down in day-to-day operational tasks.

What is 10ZiG Manager?

The 10ZiG Managerâ„¢ serves as a prime example of endpoint management software tailored for Thin Clients and Zero Clients, offering a completely free and user-friendly solution for users with endpoints running on 10ZiG OS in a virtual desktop infrastructure. This versatile software supports various devices, such as x86 systems, laptops, tablets, and legacy Dell or HP endpoints. IT administrators can effectively control these endpoints through standard LAN/WAN connections or Cloud options, utilizing either the Desktop Console or the Web Console. Both interfaces are packed with features that enhance the management of multiple endpoints from any location, thereby boosting efficiency and productivity across different operational contexts. Moreover, this comprehensive management tool provides seamless integration and support for a wide range of endpoint types, addressing the dynamic requirements of contemporary IT environments. Its capability to adapt to evolving technologies makes it an essential asset for any organization looking to optimize its endpoint management.

Media

Media

Integrations Supported

Autotask PSA
Bitdefender GravityZone
Freshdesk
Freshservice
Google Workspace
HaloPSA
Jira Service Management
Microsoft Entra ID
Model Context Protocol (MCP)
Okta
SentinelOne Singularity
ServiceNow
TOPdesk
Zendesk

Integrations Supported

Parallels RAS
Portnox Security
PowerTerm InterConnect
PowerTerm Pro
SpeechWrite

API Availability

Has API

API Availability

Pricing Information

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

GenticFlow Ltd.

Date Founded

2025

Company Location

Ireland

Company Website

www.genticflow.com

Company Facts

Organization Name

10ZiG

Company Website

www.10zig.com

Categories and Features

Endpoint Management

Not specified

RMM

Not specified

Categories and Features

Cloud Management

Not specified

Endpoint Management

Not specified

IT Management

Not specified

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