GLPI  Reviews & Ratings

GLPI

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Alternatives to Consider

  • Setyl Reviews & Ratings
    4.8 out of 5 stars 48 Ratings
    Company Website for Setyl
  • Freshservice Reviews & Ratings
    4.6 out of 5 stars 2,173 Ratings
    Company Website for Freshservice
  • Josys Reviews & Ratings
    4.4 out of 5 stars 263 Ratings
    Company Website for Josys
  • Auvik Reviews & Ratings
    4.5 out of 5 stars 678 Ratings
    Company Website for Auvik
  • FinOpsly Reviews & Ratings
    4.7 out of 5 stars 3 Ratings
    Company Website for FinOpsly
  • Serviceaide Reviews & Ratings
    4.1 out of 5 stars 244 Ratings
    Company Website for Serviceaide
  • SuperOps Reviews & Ratings
    4.5 out of 5 stars 295 Ratings
    Company Website for SuperOps
  • ServoDesk Reviews & Ratings
    4.9 out of 5 stars 25 Ratings
    Company Website for ServoDesk
  • CloudZero Reviews & Ratings
    4.6 out of 5 stars 66 Ratings
    Company Website for CloudZero
  • NinjaOne Reviews & Ratings
    4.7 out of 5 stars 6,065 Ratings
    Company Website for NinjaOne

What is Genuity?

Introducing a revolutionary solution in IT intelligence accessible to everyone. Genuity stands out as the sole cloud-based platform designed to oversee and optimize your complete IT portfolio. For just $29.99 each month, elevate your IT experience significantly. In a landscape where transparency is often hindered, particularly in the realm of IT, Genuity recognizes that the time has come for a fresh alternative. Save valuable hours previously spent on comparing prices and resolving inquiries, allowing your team to focus more on critical projects. Cut down on excessive expenses, such as auto-renewal provisions and intricate cancellation policies. With top-tier software and a dedicated network of IT experts, you will gain enhanced oversight and management of your entire IT ecosystem. Embrace the future of IT management and discover how Genuity can transform your operations.

What is GLPI ?

GLPI is a robust service management tool that leverages open-source technology to facilitate effective IT change planning and management, streamline problem resolution, automate various business processes, and provide oversight of IT infrastructure. Among the notable features of GLPI are asset management with automated inventory tracking, data quality assurance through rationality checks, comprehensive administrative and financial asset handling, software inventory with license management, a repository of knowledge and frequently asked questions, detailed statistics and reporting capabilities, as well as the ability to inventory Android-based devices. This collection of functions enhances organizational efficiency and helps maintain a high standard of service delivery within IT departments.

Media

Media

Integrations Supported

AWS AppSync
Expensify
Microsoft Entra ID
Okta
Plaid
QuickBooks Accountants
Salesforce

Integrations Supported

Axonius
Dolibarr
Google Authenticator
Mattermost
Metabase
Microsoft Teams
Monitorpack Guard
Nagios Core
OverSOC
Securden Endpoint Privilege Manager
Securden Unified PAM
Zabbix
eXo Platform

API Availability

API Availability

Has API

Pricing Information

$29.99 per month unlimited
$29.99 per company per month with a 30-day FREE trial.
Free Trial Offered?

Pricing Information

€19/month/user
Price (exc.tax) for GLPI Network Cloud:
19€ / month / IT User

Prices (exc.tax) for GLPI Network On-premise 1 year editor guarantee:
Basic Level - 1.200 €
Standard Level - 3.600 €
Advanced Level - 12.000 €
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Genuity

Date Founded

2017

Company Location

United States

Company Website

gogenuity.com

Company Facts

Organization Name

TECLIB

Date Founded

2009

Company Location

France

Company Website

glpi-project.org

Categories and Features

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Full Text Search
Pre-built Templates
Specialty Contracts
Version Control
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Hardware Inventory
IT Budgeting
License Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

License Management

Automatic SKU Recognition
History Tracking

Network Monitoring

Baseline Manager
IP Address Monitoring
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

SaaS Management

License Management
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

SaaS Spend Management

Not specified

Service Desk

IT Asset Management
Incident Management
Knowledge Base
Procurement Management
SLA Management
Self Service Portal

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Configuration Management

Access Control / Permissions
Application Deployment
Reporting Analytics / Visualization
Task Management

Data Center Management

Device Auto Discovery
Import / Export Data
Multi-Platform
Multi-User
Power Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Knowledge Base
Live Chat
Multiple Brands / Products
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Configuration Management
Contract/License Management
Cost Tracking
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

License Management

History Tracking

Live Chat

Canned Responses
Customizable Branding
Offline Form

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
SLA Management
Self Service Portal

Popular Alternatives

Zulu Enterprise Reviews & Ratings

Zulu Enterprise

Azul Systems

Popular Alternatives

Device42 Reviews & Ratings

Device42

Device42, A Freshworks Company
4.7 out of 5 stars
Setyl Reviews & Ratings

Setyl

4.8 out of 5 stars
AssetPrime Reviews & Ratings

AssetPrime

AssetPrime Solutions
VIZOR Reviews & Ratings

VIZOR

Vector Networks
3.7 out of 5 stars
Atera Reviews & Ratings

Atera

4.8 out of 5 stars
Alloy Navigator Reviews & Ratings

Alloy Navigator

Alloy Software
4.0 out of 5 stars
VIZOR Reviews & Ratings

VIZOR

Vector Networks
3.7 out of 5 stars