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What is GhostChat?

GhostChat is a lightweight and effective live chat widget tailored for easy integration into websites, SaaS applications, and WordPress platforms. Weighing in at less than 10KB, it offers quick loading times without compromising page performance, distinguishing itself from bulkier options like Tidio, Tawk.to, or Crisp. Conversations are conveniently routed to your Gmail inbox, enabling you to reply to visitors as if you were handling regular emails, thereby removing the necessity for a separate dashboard or extra apps for management. Utilizing Cloudflare Workers and Durable Objects, GhostChat ensures low-latency responsiveness and dependable uptime worldwide. The widget is completely customizable to reflect your brand's image, supports an unlimited number of websites on its paid subscriptions, and includes an auto-translate feature to cater to visitors who speak different languages. Moreover, its unique "bring your own agent" webhook allows you to channel conversations to any AI agent or backend system you prefer, making it an outstanding choice for teams focused on creating customized AI customer support solutions. To further ease the integration process, a complimentary WordPress plugin is available on WordPress.org, facilitating a one-click installation that significantly improves your website's communication functionality. This simplicity ensures that even those with minimal technical expertise can enhance their site's interaction with users effortlessly.

What is ChatBeacon?

Bring customer conversations and operator assistance together with ChatBeacon from SmartMax Software, Inc. Teams can support customers through chat, text messaging, video, and co-browsing, using guided chatbots and automated workflows where helpful. AI is optional: start with human-led service, help staff find answers with Cue, or use Aria AI agents for routine questions. AI Escalation connects customers with a live operator while preserving conversation context. Recall CRM helps teams draw on earlier interactions. Available as Cloud, Dedicated Private Cloud, or On-Premise software, ChatBeacon supports service and sales across industries. U.S.-based product support and a dedicated account manager are included for every customer, with no per-AI-resolution fees.

Media

No images available

Media

Integrations Supported

WordPress

Integrations Supported

Dynamics 365 Customer Service
HubSpot CRM
Microsoft Teams
Salesforce
Shopify
Twilio
WooCommerce
Zapier
Zendesk

API Availability

API Availability

Has API

Pricing Information

$5/month
Free Version

Pricing Information

$39/operator/mo
Shared Cloud: Launch $39/operator/month; Grow $69/operator/month, billed monthly. Scale: custom pricing. Dedicated Private Cloud and On-Premise are also available; contact ChatBeacon for pricing.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

The Chat Widget LLC

Date Founded

2025

Company Website

ghostchat.dev

Company Facts

Organization Name

SmartMax Software, Inc.

Date Founded

2005

Company Location

United States

Company Website

www.chatbeacon.ai/

Categories and Features

Chatbot

Not specified

Live Chat

Not specified

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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