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What is GirikSMS?

GirikSMS is a comprehensive messaging and automation platform specifically crafted for Salesforce, enabling businesses to connect with their customers via SMS, WhatsApp, and web chat directly within the Salesforce environment, thus promoting personalized communications, mass messaging, and the sharing of multimedia content with seamless CRM integration. The platform boasts a wide array of automation features, including scheduled campaigns, drip messaging, customizable templates, replies triggered by workflows, and automatic follow-ups, which can all be effortlessly implemented using Process Builder, Apex, or flows. By harnessing the power of generative AI and Copilot functionality, GirikSMS enhances agent efficiency through real-time response suggestions, sentiment analysis, and conversational support driven by ChatGPT. Moreover, it simplifies operations by merging multiple messaging channels into a single inbox, offers AI-enhanced chatbots for 24/7 support and customized workflows, and includes advanced features such as text-to-voice capabilities, message duplication, distribution of surveys, and dynamic sender number mapping. The platform also ensures adherence to compliance standards with opt-in/out management and effectively manages campaign scheduling while providing detailed analytics to refine communication strategies, helping businesses meet their messaging objectives with precision. As customer interaction dynamics shift, GirikSMS remains committed to continuous improvement by integrating innovative features that address emerging needs in the realm of customer engagement.

What is Chati?

Chati is a next-generation WhatsApp Business API platform that empowers businesses to maximize marketing impact, drive customer engagement, and scale globally. It offers a full suite of tools, including bulk messaging, intelligent WhatsApp Flows, a no-code chatbot, and a centralized team inbox to manage all communications efficiently. With real-time campaign tracking and analytics, businesses gain full visibility into performance and engagement trends. Chati’s verified green tick adds an extra layer of credibility, making interactions more trustworthy and professional. Built with compliance in mind, it adheres to GDPR and CCPA regulations while supporting communication in 36 languages. Its automation capabilities enable businesses to run smart campaigns, reduce manual workloads, and connect with prospects at scale. From promotional offers to customer support, Chati allows brands to create meaningful, personalized conversations that convert. Companies across industries such as education, healthcare, fintech, real estate, and retail leverage the platform to triple engagement and accelerate sales growth. The intuitive dashboard ensures even non-technical teams can set up and manage campaigns effortlessly. Ultimately, Chati turns WhatsApp into a strategic growth engine, blending automation, trust, and personalization into one seamless solution.

Media

Media

No images available

Integrations Supported

WhatsApp
Cellcast
ChatGPT
Facebook Messenger
Meta AI
Salesforce
Telnyx
Twilio

Integrations Supported

WhatsApp
Cellcast
ChatGPT
Facebook Messenger
Meta AI
Salesforce
Telnyx
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

₹999/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GirikSMS

Date Founded

2021

Company Location

United States

Company Website

www.giriksms.com

Company Facts

Organization Name

Chati

Date Founded

2018

Company Location

India

Company Website

chati.ai

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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