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What is Glartek?

Glartek is an innovative no-code platform designed for Augmented and Connected Workers, streamlining the management and organization of daily tasks for frontline employees in manufacturing and asset-intensive sectors. By utilizing digitized processes, structured workflows, 2D mobility, and augmented reality for step-by-step guidance, frontline workers can enhance their operations, boosting their skills, efficiency, safety, and overall productivity. The platform also enhances team and task management, provides digital work instructions, and facilitates monitoring, reporting, analytics, training, skills management, and knowledge management, among other functionalities. Additionally, Glartek offers a variety of add-ons to further enrich the user experience, including visual remote assistance, AI and machine learning capabilities, Internet of Things integration, enterprise solutions, 3D modeling, and connected glasses, providing a comprehensive solution that adapts to various operational needs.

What is Blitzz?

Organizations can leverage Blitzz Remote Support to enhance their operations, boost profits, elevate customer satisfaction, and prevent users from grappling with complex software solutions. The customer support sector is ripe for transformation, and remote video support solutions can distinguish businesses in a competitive landscape. Blitzz has demonstrated its ability to assist companies in saving both time and money while simultaneously improving customer experiences. To truly appreciate its impact, one must witness it firsthand. Remote Support effectively addresses challenges across a multitude of industries, making it a versatile solution. Discover how Blitzz can empower organizations to reach new heights. Historically, remote support tools have posed challenges, often lacking the essential features and user experience needed for an effective support team. As technology evolves, the importance of reliable support systems becomes even clearer.

Media

Media

Integrations Supported

Integrations Supported

Accela
Freshdesk
Salesforce
Salesforce Agentforce Service
ServiceNow
ServiceTitan
Zendesk
Zinier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$35/user/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Glartek

Date Founded

2017

Company Location

Portugal

Company Website

glartek.com

Company Facts

Organization Name

Blitzz Remote Support

Date Founded

2016

Company Location

United States

Company Website

www.blitzz.co

Categories and Features

AI Manufacturing

Not specified

Augmented Reality

3D Objects
3D Product Visualization
For Mapping
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics

Connected Worker

Not specified

Industrial AR

Not specified

Remote Video Support

Not specified

Remote Work

Collaboration
Task Management

Categories and Features

Field Service Management

Contact Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

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