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What is Glint?

Some organizations recognize that their achievements hinge on the strength of their employees, cultivating an environment that enables individuals to reach their fullest potential. At Glint, we categorize these organizations as people-driven since they prioritize enhancing both employee satisfaction and success within the workplace. Clients of Glint share this philosophy and often collaborate to exchange valuable ideas and insights. What distinguishes Glint is its remarkable fusion of modern people science, innovative technology, and intuitive design, all dedicated to unlocking the potential of their workforce. The Glint platform is built on a solid foundation of organizational science, validated by extensive research and real-world customer experiences. This integration within the platform creates a seamless connection from measurement to actionable insights, ultimately leading to positive business results. With Glint, you can obtain insights into human behavior at an impressive speed, allowing for the identification of risks, opportunities, and actionable recommendations in real-time. Leveraging our AI-for-HRâ„¢ technology, which utilizes proprietary algorithms and machine learning techniques, organizations can conserve crucial time while swiftly accessing valuable insights, enabling them to maintain a competitive edge. This powerful combination of rapid response and in-depth understanding of people dynamics fosters a more engaged and effective workforce, ultimately propelling organizations toward greater success. Additionally, by prioritizing employee well-being, these organizations can create a culture of loyalty and innovation.

What is Feedbackly?

Feedbackly serves as a comprehensive platform for measuring and analyzing customer experiences, enabling the automation of analysis and optimization throughout the entire customer journey with advanced behavioral targeting and intelligent automation features. This platform facilitates the collection of customer feedback across various channels, allowing for thorough analysis and the use of smart integrations to manage the feedback process effectively. Unique to Feedbackly is the capability to measure the Emotional Value Index (EVI®), providing valuable insights into how customer emotions influence revenue and retention as they navigate their journey with the brand. Our goal is to foster happiness within companies by ensuring a positive experience for our customers, as evidenced by the fact that over 95% of them choose to stay with us. Feedbackly equips businesses with all the essential tools, methodologies, and training required to enhance customer experiences and boost both customer attraction and retention. By prioritizing customer satisfaction, we ultimately contribute to the long-term success of our clients.

Media

Media

Integrations Supported

ADP Workforce Now
BI Book
BambooHR
Drupal
HubSpot CMS Hub
HubSpot Customer Platform
HubSpot Marketing Hub
Instapage
Joomla!
Luzmo
Magento
Microsoft Teams
Microsoft Viva
One Model
Salesforce
Shopify
UKG Pro
Weebly
WooCommerce
WordPress

Integrations Supported

ADP Workforce Now
BI Book
BambooHR
Drupal
HubSpot CMS Hub
HubSpot Customer Platform
HubSpot Marketing Hub
Instapage
Joomla!
Luzmo
Magento
Microsoft Teams
Microsoft Viva
One Model
Salesforce
Shopify
UKG Pro
Weebly
WooCommerce
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Company Location

United States

Company Website

www.glintinc.com

Company Facts

Organization Name

Feedbackly

Date Founded

2012

Company Location

Finland

Company Website

www.feedbackly.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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