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What is Gnani Bot Builder Platform?

The "for All" platform was created to support a new generation of "citizen campaign managers" who do not need any technical expertise. Training for over 50 different use cases can be completed quickly, in just 10 minutes, to facilitate uninterrupted communication throughout the customer experience. Bots can be trained for deployment across more than 15 channels, such as telephony, web, social media, WhatsApp, and others. Our ready-to-use templates cater to various sectors, including banking, insurance, and automotive. This enables teams to conserve time and effort while utilizing a Web SDK along with channel-specific integrations that simplify the deployment of bots across multiple platforms within minutes. Additionally, users can incorporate images, documents, short links, and carousels to enhance the visual appeal of text conversations for their customers. One standout feature is the ability to translate text between languages automatically, eliminating the need for manual typing in each language. This capability not only streamlines communication but also broadens the accessibility of services for diverse audiences.

What is Droxy?

Droxy allows the development of AI agents that interact with customers directly, equipped with an extensive understanding of your business and representing your brand's voice authentically. These advanced agents can respond to a wide range of customer inquiries across various platforms, assist in lead qualification, schedule appointments, and handle complex questions about your products or services. Designed for ease of use, they enable you to construct, oversee, and enhance them effortlessly, with the option to deploy an agent in just minutes. To bolster their database, we accommodate multiple data sources, including websites, PDFs, Google Drive, and YouTube, among others. Our agents can be deployed on social media platforms such as Facebook and Instagram, messaging apps like WhatsApp and Messenger, and voice channels, including phone lines and custom SIP trunks. Additionally, Droxy integrates smoothly with your current technology stack through our Zapier integration, which allows for connections to any application without requiring coding skills, while also offering a custom API for personalized integrations with your internal systems. This adaptability guarantees that your customer service operations remain not only effective but also streamlined as your needs evolve. Ultimately, Droxy empowers businesses to enhance customer engagement while maintaining a consistent brand experience across all communication channels.

Media

Media

Integrations Supported

WhatsApp
Amazon Connect
Ameyo by Exotel
Avaya Cloud Office
Axis LMS
Exotel
Facebook Messenger
Freshdesk
Google Drive
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Microsoft Dynamics 365
Oracle CRM On Demand
Twilio
YouTube
Zapier
Zendesk
Zoho CRM

Integrations Supported

WhatsApp
Amazon Connect
Ameyo by Exotel
Avaya Cloud Office
Axis LMS
Exotel
Facebook Messenger
Freshdesk
Google Drive
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Microsoft Dynamics 365
Oracle CRM On Demand
Twilio
YouTube
Zapier
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

gnani.ai

Company Location

India

Company Website

www.gnani.ai/products/assist365-bot-builder/

Company Facts

Organization Name

Droxy

Date Founded

2023

Company Location

United States

Company Website

www.droxy.ai/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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