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What is Go Answer?

Go Answer specializes in affordable contact center solutions designed to enhance your business’s success. We understand the various challenges that contemporary businesses face and are committed to lightening your workload. By leveraging our contact center services, you can focus on vital activities that drive your business forward, while we manage the rest. From handling appointment bookings to supporting inbound sales, our services are designed to facilitate exceptional customer support around the clock. You’ll be amazed at how economical our offerings are. Recognizing that many customers prefer quick interactions without the need for voice calls, we provide Web Chat Services that deliver swift responses, ensuring customers feel acknowledged and valued, even in a digital setting. In this rapidly evolving digital landscape, it is critical to provide your clients with prompt assistance to build loyalty and enhance satisfaction. Our goal is to create seamless interactions that not only meet but exceed customer expectations.

What is Answerfone?

Answerfone excels in delivering 24/7 live operator services, utilizing state-of-the-art technology for efficient data collection and robust network capabilities to ensure that communication is both accurate and customized to suit the specific needs of our clients. Regardless of the industry, our skilled team pays meticulous attention to detail, which is particularly vital for busy medical practices. We are committed to meeting the needs of physicians, medical teams, and patients with the utmost professionalism and care. By choosing Answerfone, you can elevate your responsiveness through a tailored call center communication strategy. When your receptionist is overwhelmed with incoming calls, Answerfone seamlessly steps in to take messages for attorneys, promptly forwarding them via email or text. The caller remains unaware that they are not speaking to the in-house receptionist, as we prioritize maintaining smooth communication. At Answerfone, real people are on hand to manage your calls whenever you're busy, unavailable, or it's after hours, ensuring that critical communications are never overlooked. Our unwavering dedication to outstanding customer service distinguishes us in the competitive landscape of call handling services. Furthermore, we understand that each client's needs are unique, and we strive to adapt our services accordingly to foster long-lasting partnerships.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Go Answer

Date Founded

2012

Company Location

United States

Company Website

www.1888goanswer.com/services/contact-center

Company Facts

Organization Name

Answerfone

Date Founded

1925

Company Website

answerfone.com/about-us.html

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