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What is Gomocha?

Gomocha uncovers previously unseen efficiencies by synchronizing skills with market demands, ensuring that your field technicians deliver exceptional customer service that enhances revenue while maintaining compliance. For example, the dispatch system effectively assigns the best technician for each job site, tracks the precise locations of all technicians, and provides customers with real-time updates on their estimated arrival times. The all-encompassing field service management platform and mobile application give your field service team full access to a vast array of information related to customers, assets, employees, and tasks. Moreover, it allows them to receive and evaluate work orders, monitor materials, log time and expenses, check inventory levels, and manage parts requests, shipments, or returns, all while operating smoothly in both online and offline conditions. This comprehensive strategy not only improves efficiency but also greatly enhances the quality of service provided to customers, fostering long-term loyalty and satisfaction. By integrating these capabilities, Gomocha transforms field service operations into a streamlined and responsive experience that meets the evolving demands of the market.

What is 2GO Mobile?

2GO Mobile Solutions is dedicated to offering cost-effective mobile software tailored for small and medium-sized businesses, a market segment that frequently struggles with the high costs of technology. The firm serves a diverse range of industries, such as HVAC, food and beverage distribution, wine and spirits distribution, produce delivery, plumbing, and in-home healthcare. Many of these fields are populated by smaller enterprises that depend on field workers like technicians and delivery personnel, who often work away from their central offices and may not have immediate access to critical inventory and customer information. By developing mobile applications compatible with smartphones, 2GO Mobile Solutions empowers these field staff to stay connected with their main office, which enhances communication and operational efficiency during their work hours. This forward-thinking strategy not only boosts productivity but also helps to close the information divide that can arise in remote work environments. Ultimately, 2GO Mobile Solutions is paving the way for small businesses to leverage technology that was once out of reach, ensuring they can compete more effectively in their respective markets.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$69.00/month/user
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Gomocha

Date Founded

1992

Company Location

United States

Company Website

www.gomocha.com/platform/

Company Facts

Organization Name

2GO Mobile Solutions

Date Founded

2007

Company Location

United States

Company Website

2go.us.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Client Database
Mobile Access
Online Payments
Recurring Appointments

Field Service Management

Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Work Order Management

Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Employee Scheduling
Payment Processing
Real-time Scheduling

Service Dispatch

Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling

Workforce Management

Contractor Management
Employee Lifecycle Management
Scheduling
Skills Tracking
Time & Attendance

Categories and Features

Cleaning Services

Billing & Invoicing
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Recurring Appointments
Routing
Scheduling

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Routing

Landscape Management

Billing & Invoicing
Dispatch Management
Groundskeeping
Inventory Control
Job Management
Quotes / Estimates
Routing
Scheduling & Appointments

Pest Control

Dispatch Management
Inventory Control
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Quotes / Estimates
Scheduling

Plumbing

Dispatch Management
Inventory Control
Mobile Access
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Routing
Scheduling
Self Service Portal
Service History Tracking
Work Order Management

Work Order

Inventory Control
Preventive Maintenance
Scheduling

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