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What is Gomocha?

Gomocha uncovers previously unseen efficiencies by synchronizing skills with market demands, ensuring that your field technicians deliver exceptional customer service that enhances revenue while maintaining compliance. For example, the dispatch system effectively assigns the best technician for each job site, tracks the precise locations of all technicians, and provides customers with real-time updates on their estimated arrival times. The all-encompassing field service management platform and mobile application give your field service team full access to a vast array of information related to customers, assets, employees, and tasks. Moreover, it allows them to receive and evaluate work orders, monitor materials, log time and expenses, check inventory levels, and manage parts requests, shipments, or returns, all while operating smoothly in both online and offline conditions. This comprehensive strategy not only improves efficiency but also greatly enhances the quality of service provided to customers, fostering long-term loyalty and satisfaction. By integrating these capabilities, Gomocha transforms field service operations into a streamlined and responsive experience that meets the evolving demands of the market.

What is Cetaris Fix?

Cetaris Fix serves as a productivity solution designed to facilitate technicians' ability to operate effectively while on the move. It streamlines the management of work orders, inspections, and task tracking, ensuring that all processes are efficient. Access to Cetaris Fix is exclusive to users who have acquired the necessary maintenance software. The tool automates the tracking of tasks and work orders at every level, enabling a seamless workflow. By documenting all repairs made to assets, it minimizes downtime and enhances overall productivity. Furthermore, real-time data from the shop floor can be integrated into reports, empowering managers to make decisions based on exceptions. This ensures that all essential information is readily available exactly where it is needed—at the asset during repairs. With Cetaris Fix, technicians can improve their efficiency and communication, ultimately benefiting the entire operation.

Media

Media

Integrations Supported

Integrations Supported

LoadMaster
Samsara

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Gomocha

Date Founded

1992

Company Location

United States

Company Website

www.gomocha.com/platform/

Company Facts

Organization Name

Cetaris

Date Founded

1989

Company Location

Canada

Company Website

cetaris.com/work-order-app

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Client Database
Mobile Access
Online Payments
Recurring Appointments

Field Service Management

Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Work Order Management

Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Employee Scheduling
Payment Processing
Real-time Scheduling

Service Dispatch

Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling

Workforce Management

Contractor Management
Employee Lifecycle Management
Scheduling
Skills Tracking
Time & Attendance

Categories and Features

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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