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What is Goodwin?

Travel agencies can streamline every aspect of their operations using this comprehensive solution, which includes features for financial management, API integrations, marketing tools, dynamic packaging, and an online booking system. Since its establishment in 2010, Goodwin Soft has been a key player in the travel sector, fueled by a dedication to tourism and a commitment to providing affordable travel technology to a wide range of market participants. Our goal is to empower businesses to enhance their travel offerings and improve customer experiences.

What is Emerald?

Effectively oversee your campaigns by utilizing a thorough CRM solution specifically tailored for the tourism industry, which helps streamline processes, cut costs, and boost customer satisfaction. Since your clients are the key to your future success, it is vital to evaluate and manage your engagements with them from the initial contact point through bookings and ongoing feedback to repeat bookings. ISO has developed Emerald, a CRM system specifically designed to meet the needs of the tourism sector, supporting the complete travel experience from the first inquiry to follow-ups that motivate customers to plan future trips. In addition, Emerald's modular design allows for customization to accommodate the unique requirements of your business. There is also iEmerald, a mobile CRM tailored for your sales team, ensuring that marketing, sales, and customer service processes are efficient. By adopting this strategy, you not only enhance customer loyalty but also gain valuable insights into customer preferences and needs, paving the way for more impactful relationships. Ultimately, this comprehensive approach positions your business to thrive in a competitive market.

Media

Media

Integrations Supported

Integrations Supported

2Subscribe
Microsoft Outlook

API Availability

API Availability

Pricing Information

$200 per month
Free Trial Offered?

Pricing Information

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Goodwin Soft

Date Founded

2010

Company Location

Poland

Company Website

goodwin.tech

Company Facts

Organization Name

ISO Travel Solutions

Date Founded

1979

Company Location

Germany

Company Website

www.isotravel.com/en/solutions/customer-relationship-management

Categories and Features

Tour Operator

Not specified

Travel Agency

Not specified

Categories and Features

CRM

Calendar/Reminder System
Email Marketing
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

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5.0 out of 5 stars