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Ratings and Reviews 3 Ratings

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What is Google Voice?

Stay organized, focused, and connected with a phone solution that is intuitive and suits organizations of all sizes. With Voice, handling work-related calls becomes a simple task. You can effortlessly make and receive calls from any device using a specific work number, regardless of your whereabouts. Start improving your communication practices now. Voice is flexible, enabling you to customize it to fit your daily responsibilities smoothly. The processes for number assignment, porting, and billing are simplified through the easy-to-use G Suite Admin console. Leveraging Google's advanced AI technology, spam calls are filtered out, voicemails are automatically transcribed, and you have the ability to personalize your PBX settings. Furthermore, integrations with Hangouts Meet and Calendar ensure that your attention remains on what truly matters. Voice can be quickly implemented on a global scale, minimizing the necessity for administrative tasks. Focus on your key priorities while effortlessly maintaining connectivity through desk phones, smartphones, and web applications, thus enhancing your work efficiency. Embrace this innovative solution to transform how your organization communicates and collaborates.

What is ConneXio?

Introducing ConneXio Cloud, an all-encompassing platform designed for Unified Communications as a Service (UCaaS), customer engagement, and workforce management that combines simplicity with efficiency. This comprehensive suite offers a range of communication and management tools including AI-driven voice recognition IVRs, omni-channel support, voicemail and call menu builders, VoIP web phones, and CRM integration. Additionally, it features UCaaS/CCaaS capabilities, a predictive dialer, as well as options for BPO and outsourcing. Tailor the specific solutions you need to connect with customers throughout their entire journey via their preferred communication channels, no matter where they are located globally. Deliver a luxurious, VIP experience that is so seamless and proactive that it will leave your customers feeling as though you can anticipate their every need. With features like real-time analytics and reporting, custom-tailored solutions, and cutting-edge AI and machine learning technologies, paired with an industry-leading VoIP network, ConneXio Cloud empowers businesses to enhance customer interactions like never before. Elevate your service standards to ensure customer satisfaction and loyalty in every engagement.

Media

Media

Integrations Supported

Agile CRM
CALLEY
Copper
Fluents.ai
Gmail
Google Takeout
Google Workspace
NumLookup
Pipedrive
Rambox
Salesforce
Shift
Shopify
Singlebox
Splunk On-Call
Stackreaction
Teamstack
VoiceMeeter
WebCatalog Desktop
sticky.io

Integrations Supported

Agile CRM
CALLEY
Copper
Fluents.ai
Gmail
Google Takeout
Google Workspace
NumLookup
Pipedrive
Rambox
Salesforce
Shift
Shopify
Singlebox
Splunk On-Call
Stackreaction
Teamstack
VoiceMeeter
WebCatalog Desktop
sticky.io

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29.99
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

cloud.google.com/voice/

Company Facts

Organization Name

ConneXio

Date Founded

2014

Company Location

United States

Company Website

www.connexiocloud.com/connexio-cloud-free-trial/

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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