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SogolyticsSogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
What is Gorkana?
Make timely and strategic choices to align your communication efforts effortlessly across earned, paid, and owned channels. We provide the most extensive and carefully curated media database in the UK, trusted by numerous communications experts. Our broad monitoring spans a wide range of global media across all platforms, with adept editors guaranteeing that the information you receive is entirely relevant to your requirements. Engage with, track, and analyze all pertinent discussions utilizing our blend of cutting-edge technology and insightful human expertise. Our committed consultants work alongside you to develop a tailored analysis framework that effectively separates crucial metrics from the surrounding noise. Furthermore, our cost-effective micro-survey solution enables users to craft and distribute concise surveys, delivering quick results in just a few minutes. As the foremost and most up-to-date source of media intelligence in the field, we possess unparalleled insight into this evolving landscape, ensuring you remain informed and ready to adapt. This holistic approach not only refines your communication strategy but also empowers you to maintain a competitive edge in an ever-evolving environment, allowing for more proactive engagement with your audience.
What is CARMA?
CARMA operates as a global media intelligence provider, streamlining the complexities of the media landscape for its clients. By enabling organizations to capture, monitor, analyze, and interpret crucial content and data, we help improve their business strategies and prove their return on investment (ROI). With operations in 43 countries across five continents, CARMA delivers a range of media intelligence solutions tailored to diverse needs. Our services include thorough monitoring and analysis across print, online, social, and broadcast channels, which empowers clients to make well-informed decisions. We combine cutting-edge technology with valuable human insight, thanks to our skilled team of researchers and analysts who offer relevant and actionable information. Our clients are professionals from various sectors, including public relations, communications, marketing, and both governmental and non-governmental organizations worldwide. CARMA is committed to providing essential insights that help organizations confidently navigate the intricate media landscape. Ultimately, our goal is to ensure that our clients can focus on what truly matters in their media strategies.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Online Training
Company Facts
Organization Name
Cision
Date Founded
2014
Company Location
United Kingdom
Company Website
www.gorkana.com
Company Facts
Organization Name
CARMA
Date Founded
1984
Company Location
United Arab Emirates
Company Website
carma.com
Categories and Features
Media Monitoring
Not specified
Social Media Monitoring
Not specified
Categories and Features
Media Monitoring
Not specified
PR Analytics
Not specified