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What is GotLiveChat?

Monitor your website effectively by utilizing one or more operators, establishing accounts for them as needed, and overseeing which websites they are permitted to manage. These operators have the capability to communicate privately with each other while keeping an eye on multiple websites to trace the sources of chat requests. Each operator is able to manage several websites simultaneously, and multiple operators can work together on the same collection of sites. Our live chat tool is designed to meet your unique customer support needs with flexibility. You can proactively engage with visitors on your website by sending them a chat invitation, presented as an interactive floating icon that they can choose to accept or dismiss. These invitations can be programmed to be dispatched at specific intervals or initiated manually by the operators. You have the option to display a standard 'chat now' graphic or a customizable chat invitation box featuring your unique message. This capability is especially advantageous for providing personalized invite requests that relate to the content visitors are engaging with, thereby enriching their experience. By implementing these strategies, you can cultivate stronger relationships with your audience, enhance customer satisfaction, and ultimately drive more meaningful interactions on your platform.

What is Chatlio for Slack?

Introducing a groundbreaking live chat application that integrates flawlessly with Slack. Unlike other options, this innovative tool enables multiple team members to collaborate in assisting a single visitor simultaneously. Compatible with all devices, it works harmoniously with the existing applications you use. Chatlio acts as a holistic customer support platform, effortlessly blending into your website while connecting with Slack. You can engage with users directly, eliminating the need for extra software, as Chatlio automatically gathers and shares essential customer information, such as their location, local time, browser type, operating system, and the specific page they're on. Additionally, the chat widget can be tailored to your preferences, allowing you to adjust features like shape, colors, and labels directly from the Chatlio control panel. For those desiring complete creative control, CSS access is available at no additional charge across all service tiers. Furthermore, Chatlio enhances the customer experience by facilitating effective communication and improving overall service delivery, making it an invaluable asset for any business.

Media

Media

Integrations Supported

Integrations Supported

C2CRM
ManageEngine OpManager Nexus
Qlik Application Automation
Slack
WordPress
Wufoo
Zendesk
elevio

API Availability

API Availability

Pricing Information

$9.95 per month
Free Trial Offered?

Pricing Information

$29 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

GotLiveChat.com

Date Founded

2000

Company Location

United States

Company Website

www.gotlivechat.com

Company Facts

Organization Name

Chatlio

Company Location

United States

Company Website

chatlio.com

Categories and Features

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Website Visitor Tracking

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