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What is Grafana Cloud?
Grafana Labs provides the leading AI-powered observability platform, built around Grafana—the most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, Grafana Labs supports more than 25 million users and thousands of organizations worldwide, from startups to Fortune 500 enterprises.
Grafana Cloud is the open observability cloud, delivering full-stack visibility across modern applications, infrastructure, and digital services. Built on open source, open standards, and open ecosystems, the platform unifies metrics, logs, traces, and profiles into a scalable observability experience that helps teams detect issues earlier, resolve incidents faster, and operate more efficiently.
At the core of Grafana Cloud is the open-source LGTM stack: Grafana for dashboards and visualization, Mimir for scalable metrics, Loki for logs, and Tempo for distributed tracing. Native OpenTelemetry and Prometheus support make it easy to collect telemetry from any environment, while hundreds of integrations connect existing systems and tools—allowing organizations to extend observability without vendor lock-in.
Grafana Cloud also introduces powerful AI-driven observability capabilities. Grafana Assistant helps teams explore data, investigate incidents, and troubleshoot faster through an intelligent interface built for engineers. Adaptive Telemetry identifies high-value signals and aggregates the rest, helping organizations reduce telemetry costs while maintaining operational insight.
With solutions spanning Kubernetes monitoring, application and infrastructure observability, frontend monitoring, database observability, incident response, synthetic monitoring, and performance testing, Grafana Cloud delivers the clarity teams need to move faster and operate with confidence.
What is Apache SkyWalking?
A specialized performance monitoring solution designed for distributed systems, particularly fine-tuned for microservices, cloud-native setups, and containerized platforms like Kubernetes, is capable of processing and analyzing more than 100 billion telemetry data points from a single SkyWalking cluster. This advanced tool allows for efficient log formatting, metric extraction, and the implementation of various sampling strategies through a robust script pipeline. It also makes it possible to establish alarm configurations based on service-focused, deployment-focused, and API-focused methodologies. Moreover, it enables the transmission of alerts and all telemetry data to external third-party services, enhancing its utility. In addition, the tool integrates seamlessly with established ecosystems such as Zipkin, OpenTelemetry, Prometheus, Zabbix, and Fluentd, thereby ensuring thorough monitoring across multiple platforms. Its versatility and range of features make it an invaluable resource for organizations aiming to optimize performance and reliability in their distributed environments. The ability to adapt and respond to varying monitoring needs further solidifies its importance in today's technology landscape.
Integrations Supported
100x
AWS Marketplace
Activu
B2Broker Merchant Solution
DataCore Swarm
ITOC360
Mimasa AI
MinusX
Netdata
OpsWorker
API Availability
Has API
API Availability
Has API
Pricing Information
$0
Forever Free Tier: All Grafana Cloud services, up to 10k metrics, 50GB logs, traces & profiles; 14-day retention; 3 active users
Pro: from $19/month + usage
Enterprise: from $25K/year
Pro: from $19/month + usage
Enterprise: from $25K/year
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Windows
Mac
On-Prem
Linux
Supported Platforms
Windows
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
Grafana Labs
Date Founded
2014
Company Location
United States
Company Website
grafana.com
Company Facts
Organization Name
Apache
Date Founded
1954
Company Location
United States
Company Website
skywalking.apache.org
Categories and Features
AI Agent Observability
Not specified
AI Observability
Not specified
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Container Monitoring
Not specified
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Database Monitoring
Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Query Analysis
Resource Optimization
Troubleshooting
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
Root-Cause Diagnosis
Task Management
Ticket Management
Incident Response
Not specified
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
Log Monitoring
Not specified
Observability
Not specified
Performance Testing
Not specified
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Forecasting
OLAP
Report Export
Scheduled / Automated Reports
Telemetry
Not specified
Categories and Features
Application Performance Monitoring (APM)
Not specified
Telemetry
Not specified