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What is Grafana Cloud?

Grafana Labs provides the leading AI-powered observability platform, built around Grafana—the most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, Grafana Labs supports more than 25 million users and thousands of organizations worldwide, from startups to Fortune 500 enterprises. Grafana Cloud is the open observability cloud, delivering full-stack visibility across modern applications, infrastructure, and digital services. Built on open source, open standards, and open ecosystems, the platform unifies metrics, logs, traces, and profiles into a scalable observability experience that helps teams detect issues earlier, resolve incidents faster, and operate more efficiently. At the core of Grafana Cloud is the open-source LGTM stack: Grafana for dashboards and visualization, Mimir for scalable metrics, Loki for logs, and Tempo for distributed tracing. Native OpenTelemetry and Prometheus support make it easy to collect telemetry from any environment, while hundreds of integrations connect existing systems and tools—allowing organizations to extend observability without vendor lock-in. Grafana Cloud also introduces powerful AI-driven observability capabilities. Grafana Assistant helps teams explore data, investigate incidents, and troubleshoot faster through an intelligent interface built for engineers. Adaptive Telemetry identifies high-value signals and aggregates the rest, helping organizations reduce telemetry costs while maintaining operational insight. With solutions spanning Kubernetes monitoring, application and infrastructure observability, frontend monitoring, database observability, incident response, synthetic monitoring, and performance testing, Grafana Cloud delivers the clarity teams need to move faster and operate with confidence.

What is AppInsights?

AppInsights empowers organizations to quickly access vital insights using sophisticated visualization tools, accelerating their path to digital transformation. The platform supplies actionable data analytics and visualizations that enable decision-makers to make informed choices. Operating under a Software as a Service (SaaS) model, it guarantees that timely reports are delivered to the right people, aiding in the establishment and pursuit of goals. Achieve a thorough overview of critical business operations, ensuring that unexpected challenges do not impede your progress through its real-time reporting features. This functionality allows teams to focus more on implementation rather than gathering data. Gain the advantage of outstanding business reports that effortlessly highlight your key performance indicators through effective real-time data visualization methods. Promote strategic dialogue, nurture insights, and easily align team efforts. Use powerful data analytics and visualization tools to clearly communicate essential business KPIs and achieve your organizational goals. Whether you are a sales executive or a data analyst, AppInsights provides flexible solutions designed to meet the specific demands of any project or team, significantly boosting efficiency with its immediate reporting and analytical capabilities. Ultimately, this strategy not only streamlines operational processes but also elevates the overall performance of the business, paving the way for long-term success. By leveraging these insights, organizations can foster a culture of continuous improvement and innovation.

Media

Media

Integrations Supported

AccessOwl
All Quiet
Aspecto
Chkk
Cleric
Cloudgeni
Curity
DataCore Swarm
Doctor Droid
EraSearch
HPE OneView
InsightFinder
IsDown
Luciq
MetricFire
OpsLevel
Revolte
ScyllaDB
StarfishETL
Tracetest

API Availability

Has API

API Availability

Pricing Information

$0
Forever Free Tier: All Grafana Cloud services, up to 10k metrics, 50GB logs, traces & profiles; 14-day retention; 3 active users

Pro: from $19/month + usage

Enterprise: from $25K/year
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Grafana Labs

Date Founded

2014

Company Location

United States

Company Website

grafana.com

Company Facts

Organization Name

AppDirect

Date Founded

2009

Company Location

United States

Company Website

www.appdirect.com/products/appinsights

Categories and Features

AI Observability

Not specified

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Container Monitoring

Not specified

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Database Monitoring

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Query Analysis
Resource Optimization
Troubleshooting

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
Root-Cause Diagnosis
Task Management
Ticket Management

Incident Response

Not specified

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Log Monitoring

Not specified

Observability

Not specified

Performance Testing

Not specified

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Forecasting
OLAP
Report Export
Scheduled / Automated Reports

Telemetry

Not specified

Categories and Features

Dashboard

Not specified

Reporting

Customizable Dashboard
Forecasting
Report Export

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