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What is Grassfish?

Grassfish helps global brands and retailers create connected, intelligent and engaging experiences across their physical stores. The company specialises in In-Store Experience Management (IXM), connecting the physical store with the wider digital customer journey by bringing digital touchpoints, content, data and retail systems together in one scalable environment. At the core of the offering is the Grassfish IXM Platform, an enterprise-grade platform designed to orchestrate digital experiences across stores, markets and formats. Its open architecture enables integration with existing technology ecosystems, including POS, CRM, ERP, PIM, DAM and e-commerce systems, helping retailers connect in-store experiences with the data and processes that already power their business. The platform supports a broad range of use cases, including digital signage, interactive customer experiences, sales enablement, in-store Retail Media and Digital Out-of-Home (DOOH). Retailers can centrally manage their digital touchpoints while adapting experiences to different locations, audiences and contexts. Grassfish combines its technology with strategic expertise, supporting customers with experience strategy, concept design, technical consulting, integration strategy, governance and rollout. This approach helps organisations move from managing individual screens and channels to managing the complete in-store experience. Retail Media is integrated as a retailer-owned, customer-centric layer within the wider in-store experience, enabling retailers to develop monetisable media networks without compromising the customer journey. Founded in 2005, Grassfish supports more than 200,000 digital touchpoints and over 1,500 brands. Working with global brands, retailers and an ecosystem of partners, Grassfish provides the platform and expertise to design, operate and evolve digital in-store experiences at enterprise scale.

What is Dor?

Dor represents a cutting-edge solution in the realm of people counting, employing thermal sensing technology to help retailers effectively analyze customer foot traffic patterns, pinpoint busy shopping periods, evaluate conversion rates, and measure the success of marketing efforts. The device features a straightforward peel-and-stick sensor that can be installed without any need for connection to in-store networks, ensuring accurate visitor tracking through sophisticated thermal technology and advanced machine-learning algorithms. Data is synchronized to a cloud-based analytics platform on an hourly schedule, offering insightful analytics via a user-friendly interface accessible on both web and mobile devices. Furthermore, Dor includes functionalities such as POS integration, API access, and accommodates an unlimited number of user accounts, empowering retailers to fine-tune their staffing strategies, evaluate the impact of their marketing campaigns, and enhance overall store performance. This all-encompassing tool not only streamlines the decision-making process but also equips businesses with the insights necessary to remain agile and competitive amid the evolving retail landscape, ultimately paving the way for sustained growth and success. In a world where data-driven decisions are paramount, Dor stands out as an essential ally for retailers looking to thrive.

Media

Media

Integrations Supported

Microsoft Azure
Microsoft Exchange
OPTICON
SAP ERP
Verint Appointment Booking and Queuing

Integrations Supported

Lightspeed Retail
Shopify
Square POS

API Availability

Has API

API Availability

Has API

Pricing Information

Grassfish offers enterprise software licensing with pricing available upon request. Contact our team for current pricing and licensing details.
Free Trial Offered?

Pricing Information

$150 per month
Free Version

Supported Platforms

SaaS
Windows
Chromebook
Linux

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Grassfish

Date Founded

2005

Company Location

Sweden, Austria, Germany, Norway

Company Website

www.grassfish.com

Company Facts

Organization Name

Dor

Date Founded

2015

Company Location

United States

Company Website

www.getdor.com

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Categories and Features

Foot Traffic Data

Not specified

People Counting

Not specified

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