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What is Grateful?

Grateful is a cutting-edge platform that transforms the way cashless tips and TRONC are managed, redefining the processes involved in collecting, tracking, and distributing gratuities within the service and hospitality industries. By removing the necessity for manual cash transactions and obsolete spreadsheets, it introduces an automated and transparent system that ensures timely and equitable compensation for frontline workers. Customers can conveniently tip via QR/NFC technology that is integrated with point-of-sale systems, enabling payments through options like Apple Pay, Google Pay, or credit cards. Meanwhile, businesses can utilize a comprehensive dashboard to monitor tip revenues, oversee distributions, and set customized split rules, all while remaining compliant with tax and labor regulations, such as HMRC guidelines in the UK. Additionally, team members receive immediate access to their earning statistics based on shifts, days, or designated periods, can obtain feedback and ratings, and have the ability to transfer their tips directly to their bank accounts, bypassing the delays typically associated with payroll cycles, which greatly boosts employee satisfaction and retention. This modernized approach not only simplifies operations but also instills a sense of financial stability among staff, thereby cultivating a more positive and engaging workplace atmosphere. As a result, companies can expect improved morale and a stronger commitment from their employees, leading to enhanced service quality and customer satisfaction.

What is 7shifts?

7shifts serves as a comprehensive platform for managing restaurant teams, enabling operators to oversee work schedules, time tracking, team communication, labor compliance, payroll, tips, and more, all from a single interface. Our system empowers managers to: 1) Make informed, profitable decisions by providing essential insights for optimal team and operational choices daily, helping to achieve labor targets through schedule enforcement, precise labor tracking, and real-time reporting. 2) Enhance operational efficiency by streamlining processes and minimizing common mistakes, allowing users to manage compliance proactively, execute payroll seamlessly, and utilize digital checklists for task tracking. 3) Reclaim valuable time by leveraging improved efficiency, which allows for a greater focus on delivering exceptional guest experiences, with simplified scheduling, centralized communication, and automated tip calculations readily available. 4) Foster better team retention by equipping managers with tools to build cohesive teams, maintaining awareness of team engagement, sentiment, and satisfaction, which can lead to a 13% reduction in turnover. Become part of the community of over 1,000,000 restaurant professionals who have already adopted 7shifts to enhance their team management processes and achieve greater success in their operations. With our platform, the possibilities for improvement are endless, paving the way for a more structured and enjoyable work environment.

Media

Media

Integrations Supported

Google Pay

Integrations Supported

5-Out
ADP Global Payroll
ADP Next Gen HCM
ADP Onboarding
ADP Streamline
ADP Workforce Now
Arryved
Dyne
Ecotrak
Givex
HungerRush
Rezku Point of Sale
Silverware
Toast Kitchen Display System
Toast POS
Torpago
TouchBistro
Wagepoint
WorkTango

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$29.99/month
14-day free trial, no credit card required.

Comp: free for up to 30 employees and 1 location!

Entrée: from $29.99/month/location (billed annually) or $34.99/month/location (billed monthly) - for up to 30 employees and unlimited locations!

The Works: from $69.99/month/location (billed annually) or $76.99/month/location (billed monthly) - for unlimited employees!

Gourmet: contact 7shifts for a custom pricing quote for enterprise restaurants and chains.

7shifts also offers volume discounts for franchises, restaurant groups and chains.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Grateful

Company Location

United Kingdom

Company Website

grateful.net

Company Facts

Organization Name

7shifts

Date Founded

2014

Company Location

Canada

Company Website

www.7shifts.com

Categories and Features

Tip Distribution

Not specified

Categories and Features

Employee Scheduling

Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Restaurant Management

Not specified

Restaurant Scheduling

Not specified

Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Employee Scheduling
Group Scheduling
Online Scheduling
Real-time Scheduling

Time Clock

Not specified

Time Tracking

Automatic Time Capture
Mobile Time Tracking
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Timesheet Management
Vacation / Leave Tracking

Tip Distribution

Not specified

Work Schedule Makers

Not specified

Workforce Management

Budgeting & Forecasting
Labor Projection
Scheduling
Time & Attendance

Popular Alternatives

Popular Alternatives