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What is Grateful?

Grateful is a cutting-edge platform that transforms the way cashless tips and TRONC are managed, redefining the processes involved in collecting, tracking, and distributing gratuities within the service and hospitality industries. By removing the necessity for manual cash transactions and obsolete spreadsheets, it introduces an automated and transparent system that ensures timely and equitable compensation for frontline workers. Customers can conveniently tip via QR/NFC technology that is integrated with point-of-sale systems, enabling payments through options like Apple Pay, Google Pay, or credit cards. Meanwhile, businesses can utilize a comprehensive dashboard to monitor tip revenues, oversee distributions, and set customized split rules, all while remaining compliant with tax and labor regulations, such as HMRC guidelines in the UK. Additionally, team members receive immediate access to their earning statistics based on shifts, days, or designated periods, can obtain feedback and ratings, and have the ability to transfer their tips directly to their bank accounts, bypassing the delays typically associated with payroll cycles, which greatly boosts employee satisfaction and retention. This modernized approach not only simplifies operations but also instills a sense of financial stability among staff, thereby cultivating a more positive and engaging workplace atmosphere. As a result, companies can expect improved morale and a stronger commitment from their employees, leading to enhanced service quality and customer satisfaction.

What is 7shifts?

7shifts serves as a comprehensive platform for managing restaurant teams, enabling operators to oversee work schedules, time tracking, team communication, labor compliance, payroll, tips, and more, all from a single interface. Our system empowers managers to: 1) Make informed, profitable decisions by providing essential insights for optimal team and operational choices daily, helping to achieve labor targets through schedule enforcement, precise labor tracking, and real-time reporting. 2) Enhance operational efficiency by streamlining processes and minimizing common mistakes, allowing users to manage compliance proactively, execute payroll seamlessly, and utilize digital checklists for task tracking. 3) Reclaim valuable time by leveraging improved efficiency, which allows for a greater focus on delivering exceptional guest experiences, with simplified scheduling, centralized communication, and automated tip calculations readily available. 4) Foster better team retention by equipping managers with tools to build cohesive teams, maintaining awareness of team engagement, sentiment, and satisfaction, which can lead to a 13% reduction in turnover. Become part of the community of over 1,000,000 restaurant professionals who have already adopted 7shifts to enhance their team management processes and achieve greater success in their operations. With our platform, the possibilities for improvement are endless, paving the way for a more structured and enjoyable work environment.

Media

Media

Integrations Supported

ADP Celergo
ADP Global Payroll
ADP Succession Management
ADP Total Absence Management
Arryved
Bindbee
CAKE POS
Dyne
Givex
HungerRush
Nōwn
OurPeople
Posist
QuickBooks Online
Quickwork
SkyTab
Square for Retail
Toast POS
TouchBistro
me&u

Integrations Supported

ADP Celergo
ADP Global Payroll
ADP Succession Management
ADP Total Absence Management
Arryved
Bindbee
CAKE POS
Dyne
Givex
HungerRush
Nōwn
OurPeople
Posist
QuickBooks Online
Quickwork
SkyTab
Square for Retail
Toast POS
TouchBistro
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29.99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Grateful

Company Location

United Kingdom

Company Website

grateful.net

Company Facts

Organization Name

7shifts

Date Founded

2014

Company Location

Canada

Company Website

www.7shifts.com

Categories and Features

Categories and Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Time Clock

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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