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What is Gratitude?

In a cashless world, attracting and keeping top talent can be streamlined by allowing guests to tip hotel staff securely via their smartphones. Gratitude provides a comprehensive digital tipping platform that guarantees tips are distributed accurately to the right team members. With an integrated workforce management system, the allocation of tips becomes a seamless process, ensuring that the right individuals receive their due. Additionally, managers can facilitate quicker access to earned wages for employees through instant payment features, enhancing overall job satisfaction. By customizing the tipping experience, guests enjoy a secure and consistent method of showing appreciation. The strategic placement of intelligent QR codes throughout the hotel encourages guests to acknowledge staff contributions through tipping. Gratitude's smooth integration with task assignments, schedules, and payroll ensures that tips flow effortlessly to the designated employees. Guests can conveniently scan these personalized QR codes to reward housekeepers, valet attendants, and other often-overlooked personnel. This inventive strategy not only enriches the guest's stay but also invigorates the staff by providing real-time recognition for their efforts. By fostering a culture of gratitude, hotels can create a more motivated workforce, ultimately enhancing service quality.

What is CVPS Valet?

CVPS's Valet offers a comprehensive selection of mobile and desktop applications designed to enhance valet services, leading to increased revenue, reduced labor costs, and fewer damage claims. Key features include ticketless valet options, photographic vehicle damage evaluations, and secure PCI-compliant credit card transactions, along with seamless integrations with external systems such as PARCS and hotel and casino management platforms. The software tracks every aspect of the valet service, from guest arrival to departure, ensuring accountability and meticulous logging. It supports direct posting of parking charges to guest accounts through connections with widely-used hotel management systems and facilitates credit card transactions via top payment gateways using P2PE and EMV technologies. Furthermore, operators can generate productivity reports to optimize valet services and monitor vehicle request times, enabling real-time updates for valet staff regarding parking and retrieval. This detailed approach not only enhances operational efficiency but also significantly elevates the guest experience in hospitality environments. By employing these advanced tools, venues can ensure that both staff and guests benefit from a streamlined and efficient valet service.

Media

Media

Integrations Supported

Apple Pay
Google Pay

Integrations Supported

Apple Pay
Google Pay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unifocus

Company Location

United States

Company Website

www.unifocus.com/gratitude

Company Facts

Organization Name

CVPS

Date Founded

1996

Company Location

United States

Company Website

cvps.solutions/product/valet-parking-solutions/

Categories and Features

Categories and Features

Parking Management

Access Controls
Appeals Management
Citation Tracking
Custom Vehicle Owner Alerts
Damage Tracking
Electronic Tire Chalking
Event Management
Loyalty Program
Mobile Parking Signs
Payment Processing
Permit Management
Receipt Management
Reservations Management
Revenue Management
Ticketing
Tow Management
Violation Tracking

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