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What is Groove Technology Solutions?

Checking in shouldn't mean fumbling with passwords just to watch TV. With Groove's in-room entertainment platform, guests turn on the screen and start streaming right away. Favorite apps are already loaded, the interface is easy to navigate, and the remote works the way guests expect it to, no instructions needed. The screen does more than entertain. Property information, dining specials, amenity highlights, and event schedules all live right there, so guests stay in the loop without having to ask the front desk. For operators, the setup is just as simple. The platform runs on existing internet infrastructure, so there's no new in-room hardware to maintain. Every screen updates from one dashboard, giving staff an easy way to keep messaging current property-wide. And with 24/7 US-based support behind it, help is always close by. It's a streaming solution built for how hotels actually run, giving guests a better stay and giving operators one less thing to manage.

What is Estevano?

Estevano is a robust platform aimed at improving the guest experience at independent hotels, resorts, and hotel chains. It combines a guest application and web interface with a multilingual AI concierge that includes voice support and a user-friendly team console accessible through a browser. Guests can inquire about various hotel services, make assistance requests, order room service, and schedule spa or dining experiences. The AI concierge effectively channels these inquiries to the right hotel departments for quick resolution, while the console systematically tracks guest requests, tasks, and reservations. Estevano's multilingual capabilities, covering languages such as English, Spanish, French, German, Italian, and Portuguese, cater to a broad range of guests. Moreover, it integrates smoothly with Oracle OPERA Cloud to leverage property and reservation data, while other property management system integrations are approached as separate projects. Hotels can easily facilitate guest access through a QR code or a direct link, allowing for the seamless incorporation of Estevano into existing property management workflows. This streamlined approach not only enhances operational efficiency but also significantly boosts guest satisfaction. Ultimately, Estevano is dedicated to delivering a highly personalized and efficient experience tailored to each guest's needs.

Media

Media

No images available

Integrations Supported

DIRECTV FOR BUSINESS

Integrations Supported

OPERA Cloud PMS
WhatsApp

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Groove Technology Solutions

Date Founded

2007

Company Location

United States

Company Website

www.getgrooven.com

Company Facts

Organization Name

Estevano

Date Founded

2026

Company Location

Spain

Company Website

estevano.com

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives

No Alternatives