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What is Grub Direct?

Grub Direct provides an all-encompassing electronic point-of-sale (EPOS) and online ordering platform specifically designed for restaurants, cafés, and takeaway services. It features a versatile point-of-sale system that supports orders from phone, counter, dine-in, and delivery, along with a customizable online ordering website and mobile apps for customer convenience. Employees can utilize a shared dashboard to track orders, implement caller identification, and keep a record of order history, while also managing kitchen tickets, delivery zones, drivers, and menu changes. The platform significantly enhances the dining experience by incorporating functionalities such as table ordering, reservations, layout management, waitlists, and automated notifications through SMS and email. Furthermore, it allows restaurants to launch marketing campaigns and aligns Google Search and Maps reservations with their scheduling needs. The service includes comprehensive setup assistance, menu configuration support, staff training, and continuous customer service based in the UK. Designed with restaurant staff in mind, this system aims to efficiently manage direct orders and optimize daily operations for both takeout and dine-in, promising a smooth experience for both employees and patrons. In essence, Grub Direct stands out as a pivotal tool that not only boosts operational efficiency but also elevates customer satisfaction.

What is ARDOIZA?

ARDOIZA is a comprehensive digital solution designed for making restaurant reservations and facilitating takeaway orders, allowing customers to book tables and place Click & Collect requests through either the restaurant's own website or an ARDOIZA-managed platform. Restaurant personnel can efficiently manage bookings, oversee orders, adjust their menus, and monitor availability through a user-friendly online dashboard and the ARDOIZA Pro mobile application, which empowers them to handle incoming orders, estimate preparation times, confirm table reservations, and mark dishes as unavailable when necessary. Customers enjoy the convenience of paying either at the time of collection or online via the restaurant's Stripe account, with the system also allowing for deposits and gift card usage. Furthermore, a WordPress plugin seamlessly integrates booking and ordering capabilities into existing websites, and migration from GloriaFood menus is available for ease of transition. Looking ahead, ARDOIZA plans to roll out promotional tools, offer hosted restaurant websites, and support operations across various locations. Currently, the service is exclusively available to registered establishments in France and specifically does not provide delivery options, concentrating instead on enriching the overall dining experience for guests and restaurant staff alike, while continuously evolving to meet the needs of the industry.

Media

Media

Integrations Supported

Reserve witih Google

Integrations Supported

GloriaFood
Stripe
WordPress

API Availability

API Availability

Pricing Information

£7.50/week
Free Trial Offered?

Pricing Information

€29/month
Basic costs €29/month for one website and venue. Essential costs €40/month and includes a hosted website. Pro costs €89/month and includes up to three venues and three website licenses. Additional venues cost €14.99/month for the second and third venues, then €12.74/month from the fourth. Paid plans have no minimum commitment and charge no commission on orders or bookings. Each account includes one 30-day trial; a payment card is required, and billing begins after the trial unless canceled. The free Menu offer includes a hosted menu, allergen information, a QR code and booking requests, but not online ordering or the app. Stripe processing fees are paid by the restaurant.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Grub Direct

Date Founded

2022

Company Location

United Kingdom

Company Website

grubdirect.co.uk

Company Facts

Organization Name

ARDOIZA

Date Founded

2009

Company Location

France

Company Website

www.ardoiza.fr/en/

Categories and Features

Online Ordering

Not specified

Categories and Features

Online Ordering

Not specified

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