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What is Gubagoo?

A specialized conversational commerce platform designed exclusively for auto dealerships facilitates a smooth vehicle buying experience right from your website and Facebook page. Clients can browse your car inventory and ask questions at their leisure through various channels like live chat, text messaging, and messenger apps. This allows for effective collaboration aimed at boosting customer satisfaction. By overseeing live conversations and participating actively, you can create meaningful connections with your customers. Highlight your best offers and tailor their display based on individual visitor behavior, creating a personalized experience for each client. Generate high-quality leads that are ready to be converted into sales opportunities. Once you implement our platform, you will notice an influx of leads entering your CRM system. This simplifies and enhances the communication process for customers interacting with your dealership. Our all-encompassing chat solution will not only empower you to improve engagement but also increase your sales closures. This innovative strategy simplifies customer interactions while nurturing enduring relationships with your clients, ultimately leading to sustained business growth.

What is CarNow?

It all begins with a conversation. To maintain a high level of engagement with your audience, incorporate intuitive prompts and persuasive calls to action that create a rich digital retail environment. This approach allows customers to transition seamlessly from online vehicle purchases to in-store experiences, while dealerships can enjoy a streamlined sales process. Essentially, CarNow operates as a fully transparent platform. With over 100 integrations currently available and ongoing updates, we guarantee that your favorite tools will become even more effective within the CarNow ecosystem. Our dedicated teams provide an onboarding experience in-store, leveraging proven industry best practices to deliver optimal outcomes. Through consistent monthly training sessions, we work to enhance the value you receive from our platform. Our robust video messaging feature is designed for accessibility on both desktop and mobile devices, with customization options available based on department, operational hours, and product category. Moreover, you can further elevate customer interaction and satisfaction with tailored SMS notifications as part of your distinctive video strategy. This comprehensive approach not only enriches the experience for dealerships but also significantly benefits buyers, ensuring that everyone involved enjoys a fluid and satisfying journey. By prioritizing collaboration and innovation, we set the stage for a transformative retail experience.

Media

Media

Integrations Supported

Facebook
Facebook Messenger
OfferUp
Apple Business Chat
Google Ads
Google Analytics
Google Business Profile
Google Calendar
Google Chrome
Telmetrics
WhatsApp
Xtime

Integrations Supported

Facebook
Facebook Messenger
OfferUp
Apple Business Chat
Google Ads
Google Analytics
Google Business Profile
Google Calendar
Google Chrome
Telmetrics
WhatsApp
Xtime

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Gubagoo

Date Founded

2011

Company Location

United States

Company Website

www.gubagoo.com

Company Facts

Organization Name

CarNow

Date Founded

2014

Company Location

United States

Company Website

www.carnow.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

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