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Ratings and Reviews 0 Ratings
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What is GuestRevu?
Leverage GuestRevu to effortlessly gather valuable feedback from your guests while maintaining a robust online reputation. Our innovative platform provides the necessary tools and insights to connect with your guests, learn from their experiences, and enhance your offerings based on their input. Through customized surveys and feedback forms, you can gain a profound understanding of your guests' viewpoints. Featuring branded surveys that reflect your unique identity and personalized questions, you can obtain the precise data you need. Say goodbye to the tedious task of searching for reviews, as we simplify your online reputation management process. Our service consolidates reviews from various leading platforms into one comprehensive dashboard, allowing you to easily monitor guest sentiments across multiple websites. Furthermore, amplify your online review presence by integrating with Google and TripAdvisor, enabling guests to provide feedback directly through your tailored surveys. This streamlined process not only increases your review quantity but also improves your visibility in search rankings. In addition, keep track of operational, maintenance, and marketing initiatives with our integrated service ticket system, ensuring your business runs efficiently. By adopting this comprehensive strategy for feedback and reputation management, you empower your organization to succeed and flourish in today’s competitive market. Ultimately, a strong reputation can significantly enhance customer loyalty and drive repeat business.
What is BizRatings?
Our Business Intelligence (BI) utilizes Customer Satisfaction Surveys (CSAT) to categorize customers into Promoters, Passives, and Detractors. We continuously improve our solution to capture real-time feedback from customers, enhance SEO, and maintain precise Net Promoter Scores (NPS), all aimed at empowering our community to showcase their reputations to a broader audience.
A recent study revealed that 27% of individuals encounter negative customer experiences that can disrupt their day, prompting us to reassess our sales approach. Consequently, it is essential for organizations to focus on enhancing customer experience to position themselves as leaders in their respective industries. We are firm believers that the customer experience is a crucial component of building brand trust. Our BI, which focuses on CSAT survey and review conversion, helps transform today’s customers into brand advocates, attracting more potential clients. Moreover, regularly assessing CSAT and NPS not only highlights success in customer experience but also enables businesses to forecast customer loyalty and the quality of their offerings. Ultimately, investing in customer satisfaction can lead to sustainable growth and a stronger market presence.
Integrations Supported
Google Business Profile
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
For-Sight CRM
Integrations Supported
Google Business Profile
Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
API Availability
Has API
API Availability
Pricing Information
30$/month/property
Pricing is tiered according to property or group needs.
Free Version
Free Trial Offered?
Pricing Information
$0 per month
Startups can now start with a freemium!
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
GuestRevu
Date Founded
2014
Company Location
United Kingdom
Company Website
www.guestrevu.com
Company Facts
Organization Name
BizRatings.com
Date Founded
2012
Company Location
United States
Company Website
www.bizratings.com
Categories and Features
Reputation Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Monitoring
Review Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Categories and Features
Brand Advocacy
Not specified
Review Management
Dashboard
Response Management
Review Request