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What is GuestRez?

The main online booking platform used for securing various types of accommodations, such as hotel rooms, lodges, cabins, and cottages, is structured to support both individual travelers and larger groups while also permitting discounts when appropriate. Designed for transactional use, this system is adaptable to seasonal changes and is an essential part of the services offered. To sustain the functionality of this booking system, a transaction fee is applied to each online reservation, which can be mitigated during the booking by including a ‘resort fee’ within Portfolio HMS®. Furthermore, Portfolio HMS® boosts its capabilities by allowing guests to make reservations through GuestRez®, ensuring a smooth and efficient booking process. The system oversees all elements of accommodations, including pricing structures and availability, which enables properties to customize room types, rates, market codes, and group codes according to their specific requirements. This tailored approach allows each property to effectively manage the booking options presented to guests, ensuring that their distinctive offerings are accurately showcased. Additionally, this flexibility not only enhances the guest experience but also improves occupancy rates by aligning availability with market demand.

What is ArpónWin Surfing?

In an industry where constant oversight of information is crucial, the Arpon Cloud platform streamlines this task effectively. It allows users to reserve and manage different types of rooms and spaces for groups, providing tools to adjust rates, track account statements, oversee income, and handle electronic invoicing—all remotely, without needing to be on-site. Users can conveniently access and monitor each reservation, along with their corresponding billing and account records. The platform delivers real-time data on operational income from bookings and production statistics for agencies and businesses over designated periods. It supports guest check-ins with or without advance reservations and facilitates modifications to room assignments, folio updates, billing adjustments, and room allocations even prior to guest arrival. In addition, users can track the status and cleanliness of rooms using a mobile device, enabling them to assign housekeeping staff and mark rooms as out of service as needed. Furthermore, the system seamlessly integrates with various external providers, including channel managers and electronic spreadsheets, ensuring that connectivity between platforms is smooth. This all-encompassing approach not only boosts operational efficiency but also significantly enhances the guest experience, leading to higher satisfaction and loyalty. Overall, the Arpon Cloud platform represents a modern solution for managing hospitality operations in a fast-paced environment.

Media

Media

Integrations Supported

Amadeus Central Reservations System (CRS)
Booking.com
Expedia
Fivestars
Heartland Payment Processing
Megasys Portfolio HMS
Omnibees
ReservHotel
Sabre Airport Management
Sabre Red 360
Shift4
iHotelier

Integrations Supported

Amadeus Central Reservations System (CRS)
Booking.com
Expedia
Fivestars
Heartland Payment Processing
Megasys Portfolio HMS
Omnibees
ReservHotel
Sabre Airport Management
Sabre Red 360
Shift4
iHotelier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Megasys

Company Location

United States

Company Website

megasyshms.com/guestrez/

Company Facts

Organization Name

Arpón Enterprise

Date Founded

1982

Company Location

Mexico

Company Website

arpon.com.mx/software-pms/

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

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