Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Silverware Reviews & Ratings
    4.3 out of 5 stars 12 Ratings
    Company Website for Silverware
  • Smoobu Reviews & Ratings
    4.4 out of 5 stars 209 Ratings
    Company Website for Smoobu
  • SiteMinder Reviews & Ratings
    4.6 out of 5 stars 700 Ratings
    Company Website for SiteMinder
  • Retreat Guru Reviews & Ratings
    4.7 out of 5 stars 134 Ratings
    Company Website for Retreat Guru
  • Park With Us Reviews & Ratings
    4.9 out of 5 stars 36 Ratings
    Company Website for Park With Us
  • rezStream Cloud PMS Reviews & Ratings
    4.7 out of 5 stars 126 Ratings
    Company Website for rezStream Cloud PMS
  • Bokun Reviews & Ratings
    4.5 out of 5 stars 810 Ratings
    Company Website for Bokun
  • kama.ai Reviews & Ratings
    4.8 out of 5 stars 9 Ratings
    Company Website for kama.ai
  • Arryved Reviews & Ratings
    4.7 out of 5 stars 46 Ratings
    Company Website for Arryved
  • Bookinglayer Reviews & Ratings
    4.8 out of 5 stars 152 Ratings
    Company Website for Bookinglayer

What is GuestXM?

Transform the experiences of your patrons dramatically by implementing GuestXM from Black Box Intelligence, an innovative customer experience management tool tailored for the restaurant industry. By prioritizing careful listening and in-depth analysis of feedback, you can uncover actionable insights that will boost your brand's reputation management all within a cohesive platform. This solution empowers you to manage your online business profiles, track customer sentiments, and engage effectively with guests at the right moments through personalized interactions. Achieving a comprehensive understanding of your frontline workforce will enable you to refine hiring practices, inspire motivation, and retain staff who resonate with your brand's ethos. Furthermore, by meticulously listening across diverse channels, you will gain valuable insights into guest perceptions and feelings. With complete oversight of your operations and guest interactions, you will be able to pinpoint successes, tackle challenges, and promote a culture of responsiveness driven by data. In addition, by analyzing sales metrics, customer traffic, employee performance, and guest feedback, you can position your brand for success within its market niche. This strategic framework not only elevates guest satisfaction but also enhances overall business performance and long-term sustainability. Ultimately, a focus on these areas will foster a loyal customer base that is crucial for ongoing success.

What is Fishbowl?

Through the innovative use of unmatched data and intelligence, we are transforming guest engagement, positioning ourselves as leaders in restaurant customer relationship management, analytics, and marketing techniques. With a rich history spanning over twenty years and a loyal clientele of more than 50,000 satisfied customers, we excel in the realm of restaurant marketing. Our success stems from our ability to provide engaging, personalized content that encourages patrons to return consistently. We offer seamless integration of all your data sources—ranging from Point of Sale systems to reservations, delivery services, and online ordering platforms—to elevate your marketing initiatives. Regardless of the data you possess, we will connect to it effortlessly, guiding you in utilizing this information for more effective marketing strategies. The relationship each guest has with your brand is a constantly evolving journey, and we help you build comprehensive profiles that improve and refine every interaction. This enables you to extract valuable insights that lead to targeted promotions and enhanced customer loyalty. By grasping these shifting narratives, you can cultivate enduring connections with your customers, ultimately driving sustained business growth while continuously adapting to their needs and preferences.

Media

Media

Integrations Supported

Integrations Supported

BarTender
ConnectPointz
GMDH Streamline
LeafLink
QuickBooks Online
Rayven
WizCommerce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

GuestXM

Company Location

United States

Company Website

guestxm.com

Company Facts

Organization Name

Fishbowl

Date Founded

2001

Company Location

United States

Company Website

fishbowl.com

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives

SwiftCount Reviews & Ratings

SwiftCount

4.6 out of 5 stars
NorthStar WMS Reviews & Ratings

NorthStar WMS

NorthStar Automation
Delightable Reviews & Ratings

Delightable

Fishbowl
easyTRACK WMS Lite Reviews & Ratings

easyTRACK WMS Lite

Technowave Group
Delightable Reviews & Ratings

Delightable

Fishbowl