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What is Guestar?

Guestar provides cutting-edge AI communication solutions tailored for property managers, improving guest feedback by ensuring a flawless 100% response rate, automating upselling strategies to increase bookings, and slashing typical response times down to just minutes. Functioning as a virtual sales assistant, Guestar operates 24/7 to swiftly handle guest inquiries across all online travel agency platforms, facilitating smooth communication in any language whenever necessary. This revolutionary method not only enhances operational efficiency but also significantly amplifies revenue opportunities for property managers, ultimately leading to improved guest satisfaction and retention.

What is Alliants?

An innovative platform that integrates messaging capabilities with concierge services, streamlining communication and travel arrangements to boost customer satisfaction. It allows for proactive engagement with guests through their preferred platforms, including WhatsApp, WeChat, Facebook Messenger, LINE, SMS, your hotel's mobile application, and websites, among others. The system enables effortless management of conversations across your hotel while empowering guests to communicate in over 100 languages. This platform enriches the messaging experience throughout the guest journey, from the time before they arrive until after they depart. Guests benefit from a truly contactless experience, which encompasses features such as contactless check-in and check-out, mobile keys, digital folios, personalized suggestions, management of requests, and real-time itineraries customized for their preferences. By adopting this all-encompassing strategy, every interaction becomes not only efficient but also significantly enhances the guest experience, ensuring that each visit is memorable and free of complications. Additionally, this level of service fosters a strong sense of loyalty, encouraging guests to return for future stays.

Media

Media

Integrations Supported

Hostaway
Hostify

Integrations Supported

Facebook Messenger
Infrasys POS
LINE
WeChat
WhatsApp

API Availability

API Availability

Pricing Information

$8/month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Guestar Pte. Ltd.

Date Founded

2025

Company Location

Singapore

Company Website

www.guestar.ai

Company Facts

Organization Name

Alliants

Date Founded

2009

Company Location

United Kingdom

Company Website

www.alliants.com

Categories and Features

Guest Messaging

Not specified

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hotel Keyless Entry

Not specified

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