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What is Guru?

Guru is an intelligent AI knowledge layer built for enterprise trust. It organizes your company’s information from tools like Slack, Microsoft Teams, Salesforce, Google Drive, and more, providing verified, cited answers inside the apps employees already use. Guru automatically maintains accuracy through expert verification and permission inheritance, helping people and AI systems rely on the same consistent, up-to-date knowledge. By connecting everything your organization knows and keeping it trustworthy, Guru eliminates wasted search time and drives smarter, faster decisions.

What is Dewey?

Dewey functions as a holistic AI platform that converts specialized content libraries into engaging Q&A formats tailored for different audiences. The platform's replies are exclusively based on the authorized materials provided by the customer, guaranteeing complete attribution to the original sources and eliminating dependence on the open internet. Designed to inherently minimize errors, Dewey’s closed-loop system empowers experts to maintain editorial control; they can craft responses for critical questions, manage replies on sensitive topics, and set boundaries that prompt the AI to respond with "I don't know" rather than making unsupported claims. An analytics dashboard, together with a Knowledge Requests queue, reveals audience inquiries, transforming previously unaddressed questions into opportunities for new content development. Dewey is utilized across various fields such as healthcare, parenting, civic journalism, education, and publishing, especially in areas where misinformation can lead to serious consequences. With over 1 million answers provided across more than 30 active knowledge bases, the platform demonstrates its wide-ranging impact. As a comprehensive solution, Dewey not only constructs and launches but also oversees every component of each implementation, ensuring that clients experience seamless integration and functionality. This strategy enables organizations to concentrate on their primary missions while receiving the advantages of a dependable, AI-powered knowledge asset. Ultimately, Dewey is positioned to evolve as a leader in delivering accurate information in critical domains.

Media

Media

No images available

Integrations Supported

Airtable
Charlie HR
Gorgias
Help Scout
Hive
HubSpot CRM
HubSpot Marketing Hub
Jira Service Management
Kona
Microsoft 365
Namely
Personio
Proliant
Quaeris
Sesame HR
Shortcut
Slack
Unleash
Workato
Zoho CRM

Integrations Supported

Airtable
Charlie HR
Gorgias
Help Scout
Hive
HubSpot CRM
HubSpot Marketing Hub
Jira Service Management
Kona
Microsoft 365
Namely
Personio
Proliant
Quaeris
Sesame HR
Shortcut
Slack
Unleash
Workato
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$25
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Guru

Date Founded

2013

Company Location

United States

Company Website

www.getguru.com

Company Facts

Organization Name

Dewey Labs

Date Founded

2023

Company Location

United States

Company Website

www.askdewey.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Intranet

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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