Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveyLegend Reviews & Ratings
    1,874 Ratings
    Company Website
  • Popl Reviews & Ratings
    7,154 Ratings
    Company Website
  • GiveLife365 Reviews & Ratings
    11 Ratings
    Company Website
  • ShareCRM Reviews & Ratings
    68 Ratings
    Company Website
  • D&B Connect Reviews & Ratings
    188 Ratings
    Company Website
  • Admiral Reviews & Ratings
    68 Ratings
    Company Website
  • Pylon Reviews & Ratings
    33 Ratings
    Company Website
  • Pipeliner CRM Reviews & Ratings
    750 Ratings
    Company Website
  • Eurekos Reviews & Ratings
    78 Ratings
    Company Website
  • Sage Intacct Reviews & Ratings
    8,335 Ratings
    Company Website

What is H?

Enthalpy, denoted by the symbol H, serves as an indicator of internal energy and illustrates the growth potential of your company. As a SaaS solution in Applied Operational Analytics, Enthalpy is committed to facilitating rapid, efficient, and dependable growth. It provides the essential data you need at just the right time, granting vital insights into customer behavior. Early users of your service have voiced high levels of satisfaction with both the product and your team, suggesting a strong foundation for future initiatives. This positive feedback not only enhances your credibility but also sets the stage for expanding your reach in the market.

What is Encompass CX?

Encompass-CX offers a versatile solution for B2B customer experience management, aimed at collecting, assessing, and analyzing all interactions throughout a customer's journey to evaluate their satisfaction levels. Through this analysis, we provide valuable insights into your accounts, products, and services, which empowers you to improve customer engagement and create a distinctive experience that surpasses basic satisfaction. Our cloud-based dashboard allows for a holistic view of customer data that can be easily shared with the necessary stakeholders. This methodology not only promotes revenue growth but also uncovers opportunities for cross-selling, reduces the risk of customer churn, and converts at-risk clients into devoted supporters of your brand. Meeting and exceeding customer expectations in terms of product and service quality is crucial. Encompass-CX aggregates multiple post-sale data points, such as service metrics, support tickets, onboarding feedback, and email interactions, to provide a comprehensive understanding of a company's accounts. Effectively gauging client experiences becomes a crucial tactic for nurturing growth in any organization, leading to a more engaged and content customer base. By harnessing these insights, businesses can adjust their approaches to align more closely with the dynamic needs of their clients, ultimately fostering long-term relationships and loyalty. This strategic adaptation not only enhances satisfaction but also lays the groundwork for future business success.

Media

Media

Integrations Supported

Basecamp
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Oracle Sales
Pipedrive
Sage CRM
Salesforce
Shape Software
Sugar Connect
Zoho CRM

Integrations Supported

Basecamp
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Oracle Sales
Pipedrive
Sage CRM
Salesforce
Shape Software
Sugar Connect
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Enthalpy

Company Location

Canada

Company Website

enthalpyinsights.com

Company Facts

Organization Name

Encompass CX

Date Founded

2015

Company Location

United States

Company Website

www.encompass-cx.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Popular Alternatives

Popular Alternatives

IntouchSurvey Reviews & Ratings

IntouchSurvey

Intouch Insight