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What is HCN?

Hotel tablets act as versatile interactive hubs in guest rooms, allowing patrons to access hotel services, make purchases, order meals, report maintenance issues, and adjust room settings. By consolidating devices like phones, television remotes, alarms, and smart controls into one sleek interface, these tablets significantly enrich the in-room experience with engaging functionalities. Each guest room transforms into a welcoming environment for discovery, featuring personalized city guides that help visitors easily explore their surroundings. With options for real-time messaging, guests are kept well-informed right from their arrival at the hotel. These tablets also serve as platforms for event announcements through in-room broadcasts, turning accommodations into lively centers of information. Moreover, the cost-effective feature that permits guests to opt out of housekeeping or select preferred cleaning times contributes to a more tailored and convenient stay. Properties can effortlessly communicate details about upcoming events, special promotions, and available amenities directly to guests, ensuring they remain fully informed. This forward-thinking strategy not only boosts guest satisfaction but also encourages a stronger bond between visitors and the overall hotel experience while enhancing operational efficiency.

What is aavgo?

Aavgo specializes in providing Software-as-a-Service (SaaS) solutions tailored for managing hospitality operations, enabling hoteliers to enhance the overall guest experience. By utilizing this innovative platform, hotels can foster greater engagement and loyalty among their guests, ultimately helping to restore and strengthen guest relationships. The system allows visitors to check in remotely, communicate with the front desk via chat, place room service orders, browse menus, request additional towels, and schedule shuttle services—all without needing to make a phone call. This not only eliminates unnecessary paper clutter in hotel rooms but also contributes to cost savings for the establishments. Guests can conveniently access directories, menus, and channel guides through their personal devices or in-room technology, as well as explore information on local attractions. The incorporation of multi-language support further enhances the experience by facilitating better communication between guests and staff. Moreover, guests can easily request on-demand room cleaning, order extra amenities, report maintenance issues, set wake-up calls, and manage the Do Not Disturb feature—all from their mobile or in-room devices, streamlining their stay without the need to visit the front desk or make a phone inquiry. This comprehensive approach to hospitality management not only improves operational efficiency for hotels but also elevates the overall satisfaction of guests.

Media

Media

Integrations Supported

Integrations Supported

ASI PMS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$9.99 per room per month
Things Included in this offer

- In room voice enabled tablet
- Hotel operations management platform
- Digital concierge
- Digital ordering
- Entertainment
- Guest to staff communication
- Analytics
- 24/7 customer support
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

The Hotel Communication Network

Date Founded

2008

Company Location

Canada

Company Website

hcn-inc.com

Company Facts

Organization Name

aavgo

Date Founded

2015

Company Location

United States

Company Website

aavgo.com

Categories and Features

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
Group Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Reservations Management
Reviews Management
Single Property

Room Service

Not specified

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