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What is HITS?

HITS is a sophisticated cloud-based software platform designed specifically for the automotive and tire sectors, developed by Andreoli & Associates. It is specifically crafted to meet the needs of independent tire and auto service professionals, providing features such as appointment scheduling, inventory control, accounting management, and labor oversight. This all-encompassing solution is divided into three main modules: HITS BPOS, which functions as the point of sale system for tire and auto services; HITS TireLink, an optional enhancement for tire wholesale e-commerce; and HITS ServiceCAT, an extra package aimed at producing quotes for parts and labor. By integrating these modules, businesses can significantly enhance their operational efficiency and improve customer service. Ultimately, HITS empowers users to manage their operations with greater ease and effectiveness.

What is Apex Mechanic?

Apex Mechanic is an innovative cloud-based management tool tailored for independent automotive repair shops, covering a wide range of services including general repairs, tire changes, performance enhancements, fleet upkeep, and quick lube tasks. This software effectively consolidates vital functions such as managing customer and vehicle data, scheduling appointments, enabling online bookings, generating work orders, providing price estimates, issuing invoices, overseeing inventory, and facilitating customer interactions. Employees have the capability to generate comprehensive estimates that outline costs for parts, labor, services, taxes, and additional notes; these can be forwarded to customers for their approval and easily converted into invoices upon acceptance. Moreover, the platform enhances customer engagement through features like appointment reminders and prompts for Google reviews. Both shop owners and their teams can access the web application and a mobile app, allowing them to efficiently oversee appointments, pricing, invoices, and client communications. In addition, a specialized Apex Auto app is provided for vehicle owners, which allows them to find nearby repair shops, request quotes, book services, communicate with service centers, and keep track of their vehicle's maintenance history. This all-encompassing system not only optimizes everyday operations for repair shops but also significantly improves the lines of communication between businesses and their clientele, ultimately delivering a more seamless experience for everyone involved. By bridging the gap between technology and customer service, Apex Mechanic positions automotive repair businesses to thrive in a competitive marketplace.

Media

Media

Integrations Supported

Steer

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Month-to-month subscription with no contract; payments are in CAD. Includes a 30-day free trial and a 30-day money-back guarantee.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Andreoli & Associates

Date Founded

1985

Company Location

United States

Company Website

www.hitstiresoftware.com

Company Facts

Organization Name

Apex Mechanic

Date Founded

2022

Company Location

Canada

Company Website

www.apexmechanic.com

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

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