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SearchUnifySearchUnify is an enterprise Agentic AI platform that connects fragmented enterprise knowledge and deploys autonomous AI agents to handle customer support operations from first contact to resolution. At its core, the platform is powered by SearchUnifyFRAGâ„¢ (Federated Retrieval Augmented Generation), Agentic RAG, and the SCORE (Contextual Relevance Engine) framework, enabling accurate, grounded responses drawn from unified enterprise data. The product suite spans five core tools. Cognitive Search retrieves contextually relevant answers across distributed knowledge sources. SearchUnifyGPTâ„¢ generates cited AI responses at every support touchpoint. SUVA, the virtual assistant, handles multi-turn conversations autonomously. Knowbler supports knowledge capture, structuring, and surfacing at the point of need. Agent Helper delivers next-best-action recommendations to support agents during live case resolution. Extending these capabilities, the Agentic AI Suite comprises eight AI agents: AI Support Agent for self-service resolution, AI SupportPlus Agent for autonomous CRM ticket handling, AI Classification Agent for case tagging and routing, AI Escalation Manager for escalation risk prediction, AI Knowledge Agent for automated content creation and gap detection, AI Competency Agent for L2 technical workflow resolution, AI Agent Partner for real-time agent guidance, and AI Case Quality Auditor for evaluating every closed case. SearchUnify supports BYOLLM for LLM flexibility, Model Context Protocol (MCP) for secure system connectivity, and a governance layer covering role-based access control, PII masking, and ISO 27001, HIPAA, and SOC 2 compliance. The platform connects with 100+ enterprise tools including Salesforce, Zendesk, and ServiceNow.
What is HIX.AI?
HIX AI is an advanced AI agent workspace designed to unify research, content creation, automation, and productivity tools into one integrated AI-powered platform. The system combines AI chat, deep research, image generation, video production, coding assistance, presentation design, and writing tools within a single environment that automates complex workflows from start to finish. HIX AI integrates access to a large collection of leading AI models, including GPT, Claude, Gemini, Midjourney, Stable Diffusion, Imagen, Sora, Runway, and other advanced generative AI systems. Its intelligent AI agents are capable of understanding user intent, planning workflows, conducting online research, analyzing files, generating multimedia assets, and delivering polished outputs such as reports, presentations, marketing campaigns, code prototypes, and creative content. The platform supports a broad range of use cases including AI-assisted writing, social media content generation, article creation, coding, translation, homework assistance, image design, and automated video production. HIX AI also offers AI-powered slide generation and visual document creation tools that transform prompts, files, and concepts into professional presentations with consistent visual styling and structured layouts. Users can automate multi-step creative and analytical workflows without switching between multiple disconnected AI platforms or software tools. The platform includes specialized AI tools for e-commerce content generation, market analysis, campaign planning, podcast preparation, and business strategy development. HIX AI is designed to streamline productivity by orchestrating research, generation, editing, and formatting within one continuous workflow experience. Developers and creators can use the system to rapidly prototype applications, generate functional code, and automate design tasks using natural language instructions.
What is AWS Quick?
AWS Quick is an enterprise AI productivity, business intelligence, and agentic automation platform developed by Amazon Web Services to help organizations turn information into actionable business outcomes. The software provides a conversational interface where employees can ask questions, analyze business information, generate content, and delegate tasks to intelligent AI agents. Its enterprise connectivity capabilities integrate information from documents, databases, cloud storage, CRM systems, collaboration platforms, and other business applications to provide relevant context for AI-generated responses. Shared knowledge spaces organize company information, dashboards, datasets, and connected resources so employees and AI agents can collaborate using consistent organizational knowledge. AWS Quick Research conducts multistep investigations across internal business information, public websites, and connected data sources to generate detailed reports supported by citations. Its content generation capabilities allow users to create documents, presentations, spreadsheets, images, and other professional deliverables directly through natural language conversations. AWS Quick Sight provides business intelligence functionality, including interactive dashboards, data visualization, forecasting, natural language querying, and analysis across multiple datasets. Quick Flows and Quick Automate enable organizations to build automated workflows that connect applications, monitor business events, process information, and execute recurring activities with configurable human oversight. Custom AI agents can be assigned specialized instructions, connected tools, and organizational knowledge to support sales operations, financial analysis, customer research, administrative work, and other business processes.
Integrations Supported
Google Chrome
Microsoft Outlook
Gmail
HIX Bypass
Integrations Supported
Google Chrome
Microsoft Outlook
AWS Quick Sight
Amazon Textract
Asana
Confluence
Hugging Face
Intercom
API Availability
API Availability
Has API
Pricing Information
$14.99/month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
On-Prem
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
HIX.AI
Company Location
Singapore
Company Website
hix.ai
Company Facts
Organization Name
Amazon
Date Founded
1994
Company Location
United States
Company Website
aws.amazon.com/quick/
Categories and Features
AI Content Generators
Not specified
AI Summarizers
Not specified
AI Text Generators
Not specified
AI Workspaces
Not specified
AI Writing
Not specified
Categories and Features
AI Workspaces
Not specified