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What is HOOPS Exchange?

Seamlessly incorporate over 30 CAD file formats into your application with the HOOPS Exchange SDK, which provides fast and accurate capabilities for reading and writing a variety of 2D and 3D CAD formats, including CATIA®, SOLIDWORKS®, Inventor™, Revit™, Creo®, NX™, and Solid Edge®, all through a unified API. The SDK includes a robust collection of C++ libraries that enable development teams to quickly establish reliable import and export features for both 2D and 3D CAD data, granting access to a wide array of information such as boundary representation (BREP), product manufacturing information (PMI), model trees, views, persistent IDs, styles, construction geometry, and visualization, all without relying on a particular CAD system. By leveraging the HOOPS Exchange SDK, you can simplify the importing of CAD data into your software, which boosts 3D interoperability and provides efficient and precise access to numerous CAD formats. In addition, the HOOPS Exchange API facilitates the conversion of CAD data from various widely-used file formats into the highly compressible PRC format, which makes managing and transferring CAD data simpler while preserving its integrity. This capability not only enhances the functionality of your application in dealing with intricate CAD data but also improves overall user experience by speeding up data handling processes. With the HOOPS Exchange SDK, developers can confidently tackle complex data integration challenges.

What is Glia?

In the contemporary landscape, people regularly participate in digital communication within their personal lives and expect businesses to mirror that level of engagement. To cultivate customer loyalty, it is vital to provide support exactly when it is needed and through the preferred communication channels. By leveraging on-screen insights and an ongoing flow of customer data that accompanies interactions, you can uncover essential information about their needs and assist them in overcoming obstacles to reach their objectives. Customers desire seamless access to assistance without encountering unnecessary barriers. Improve their experience by delivering customized, user-friendly support through intelligent virtual agents and experienced live agents. By reducing repetitive inquiries for both clients and representatives and enhancing interactions with tools such as CoBrowsing and screen pops, companies can address customer requests with increased efficiency and effectiveness. This strategy not only simplifies the support process but also fosters a deeper relationship between consumers and the brand, ultimately leading to higher satisfaction and retention rates. Engaging customers in a meaningful way can transform their perception of the brand, turning them into loyal advocates.

Media

Media

Integrations Supported

Alacriti
C++
CATIA
CallFinder
Creo
Inventor
Kasisto KAI
Plasticity
Revit
SOLIDWORKS
Siemens NX
Solid Edge
ebankIT
nCino Cloud Banking Platform

Integrations Supported

Alacriti
C++
CATIA
CallFinder
Creo
Inventor
Kasisto KAI
Plasticity
Revit
SOLIDWORKS
Siemens NX
Solid Edge
ebankIT
nCino Cloud Banking Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tech Soft 3D

Date Founded

1996

Company Location

United States

Company Website

www.techsoft3d.com/products/hoops/exchange/

Company Facts

Organization Name

Glia

Date Founded

2012

Company Location

United States

Company Website

www.glia.com

Categories and Features

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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