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What is Halo?

Halo functions as a tenancy platform that collaborates with more than 20 top suppliers, revolutionizing the lettings lifecycle through a completely digital, revenue-driven, and integrated experience. Embrace a hassle-free renting process by leveraging the stylish and intuitive mobile tools that modern tenants expect. By connecting the HaloOS tenancy platform with your current property management software, you can simplify administrative duties, automate compliance tasks, and accelerate transaction completions. This platform offers features such as instant updates on reference statuses, automated tenancy agreement generation, and a curated marketplace for tenant services, all while adhering to the latest regulatory standards. Furthermore, there are plans for a centralized communication hub that will enhance connectivity. Halo serves as a thorough front-end business solution, empowering agents to prioritize revenue generation instead of getting sidetracked by minor details. Transform your lettings operations, streamline your service providers, acquire insightful business analytics, and minimize errors significantly. With Halo, it has never been simpler to evolve your business into a more lucrative enterprise. Start your journey towards greater efficiency and achievement in property management today, and experience the difference that a modern platform can make.

What is Halo Service Desk?

Professionals offer an entirely limitless service desk that integrates seamlessly with your whole organization. This comprehensive cloud platform is designed to enhance and simplify workflows, modernizing outdated practices into user-friendly processes that empower teams to deliver outstanding customer service. By standardizing your operations, you can derive essential insights that ensure IT aligns effectively with the strategic goals of the business. With the advantage of unlimited assets, clients, reports, and mailboxes, your organization can operate in a more cost-effective manner. Every module is included as a standard feature, allowing for efficient scaling of your business. Trusted by a diverse array of clients across the globe, Halo Service Desk boasts 25 years of industry expertise, collaborating closely with our partners to ensure their success. The user-friendly design of Halo Service Desk makes customization simple and accessible for any organization. By embracing this platform, you can elevate your service delivery to new heights.

Media

Media

Integrations Supported

Integrations Supported

Act!
AnyDesk
COZYROC SSIS+ Suite
Cisco Webex
ConnectWise Automate
ConnectWise Cybersecurity Management
Digital.ai Continuum
Facebook
Jira Service Management
KashFlow
Microsoft 365
Microsoft Azure
Microsoft Outlook
PagerDuty
QuickBooks Online
RingCentral RingEX
Skype
Slack
TeamViewer
Xero

API Availability

API Availability

Pricing Information

$50 per month
Free Version

Pricing Information

$55.00 per user per month
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Halo.rent

Date Founded

2018

Company Location

United Kingdom

Company Website

www.halo.rent/

Company Facts

Organization Name

Halo Service Solutions

Date Founded

1994

Company Location

United Kingdom

Company Website

haloservicedesk.com

Categories and Features

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Vacancy Tracking
Website Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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