HaloPSA Reviews & Ratings

HaloPSA

5.0 out of 5 stars

Ratings and Reviews 4 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
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features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is HaloPSA?

Comprehensive software revolutionizes the manner in which Managed Service Providers deliver IT services to their clients. HaloPSA enables you to oversee your complete service desk with ready-to-use features that adhere to ITIL standards. This integration enhances efficiency and streamlines operations for better customer satisfaction.

What is DeskDay?

DeskDay is a modern, AI-powered PSA built for MSPs and IT Teams. It brings chat-based service desk, projects, billing, contracts, automation, reporting, and Helena AI assistant into one unified platform. With omnichannel end-user apps across Microsoft Teams, web, mobile, and desktop (and SMS and Slack on the way) DeskDay keeps every conversation, workflow, and decision in one place.

Media

Media

Integrations Supported

Hudu
N-able N‑central
NinjaOne
ConnectWise Cybersecurity Management
ConnectWise RMM
Dokumint
Dropsuite
Jira Work Management
Kahrbon
KashFlow
Microsoft Exchange
Nizlo
PyraLink Prove
ScalePad Quoter
Scopable
Strety
TeamViewer
Thread
TimeZest
Uniportal

Integrations Supported

Hudu
N-able N‑central
NinjaOne

API Availability

Has API

API Availability

Has API

Pricing Information

$35 per user per month
Free Trial Offered?

Pricing Information

$79
PER/TECH/MONTH
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Halo Service Solutions

Date Founded

1994

Company Location

United Kingdom

Company Website

halopsa.com

Company Facts

Organization Name

DeskDay

Date Founded

2021

Company Location

United States

Company Website

deskday.com

Categories and Features

MSP

Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Project Management
Remote Access
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Categories and Features

AI PSA

Not specified

IT Management

Not specified

MSP

Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Project Management
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Project Management
Resource Management
Time & Expense Tracking

RMM

For MSPs
IT Asset Management
Real-time Alerts

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