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What is HaloPSA?

Comprehensive software revolutionizes the manner in which Managed Service Providers deliver IT services to their clients. HaloPSA enables you to oversee your complete service desk with ready-to-use features that adhere to ITIL standards. This integration enhances efficiency and streamlines operations for better customer satisfaction.

What is DeskDay?

DeskDay is a modern, AI-powered PSA built for MSPs and IT Teams. It brings chat-based service desk, projects, billing, contracts, automation, reporting, and Helena AI assistant into one unified platform. With omnichannel end-user apps across Microsoft Teams, web, mobile, and desktop (and SMS and Slack on the way) DeskDay keeps every conversation, workflow, and decision in one place.

Media

Media

Integrations Supported

Hudu
N-able N‑central
NinjaOne
Azure DevOps Server
BeeCastle
FlexPoint
HappySat
Heimdal Endpoint Detection and Response (EDR)
Jira Service Management
KashFlow
Level
LogMeIn Rescue
Microsoft Exchange
Network Glue
PayPal
QuickBooks Enterprise
Sage 300
Skype
X (Twitter)
Xero

Integrations Supported

Hudu
N-able N‑central
NinjaOne
Azure DevOps Server
BeeCastle
FlexPoint
HappySat
Heimdal Endpoint Detection and Response (EDR)
Jira Service Management
KashFlow
Level
LogMeIn Rescue
Microsoft Exchange
Network Glue
PayPal
QuickBooks Enterprise
Sage 300
Skype
X (Twitter)
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$35 per user per month
Free Trial Offered?
Free Version

Pricing Information

$79
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Halo Service Solutions

Date Founded

1994

Company Location

United Kingdom

Company Website

halopsa.com

Company Facts

Organization Name

DeskDay

Date Founded

2021

Company Location

United States

Company Website

deskday.com

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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