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Archie

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What is Hamlet?

Hamlet is a coworking and flexible workspace management software platform developed to help operators automate administrative processes and manage shared facilities. The software supports coworking centers, serviced offices, flexible office portfolios, shared kitchens, studios, treatment spaces, and other membership-based facilities. Its membership management capabilities allow organizations to configure recurring plans, dedicated desks, hot desks, day passes, virtual offices, and customized workspace offerings. Automated billing tools generate invoices, collect payments, issue receipts, retry failed transactions, and send overdue payment reminders according to configurable schedules. Integrations with Stripe and Worldpay enable card and direct debit processing, while two-way Xero synchronization connects billing activities with accounting records. The booking system provides live availability and configurable pricing for meeting rooms, desks, private offices, studios, equipment, and other reservable resources. Operators can establish different rates for members and visitors, allocate membership credits, and offer additional services such as catering, parking, and equipment rentals. Hamlet's branded member portal and iOS and Android applications allow customers to make reservations, view invoices, complete payments, check in, and communicate with workspace staff. A centralized conversation hub combines sales inquiries, support requests, email, chat, customer notes, and follow-up tasks within shared contact records. Multi-location management features provide site-specific permissions, portfolio-wide reporting, revenue analytics, resource utilization tracking, and visibility into outstanding payments. Additional capabilities include community announcements, direct messaging, booking reminders, onboarding automation, Google Calendar integration, supported door access integrations, an open API, and configurable workflows for managing daily workspace operations.

What is Archie?

Archie simplifies operations for countless hybrid offices and coworking spaces, allowing for a seamless management experience. It excels in handling desk and meeting room reservations, monitoring visitor traffic, and evaluating workspace performance, providing a comprehensive solution that makes management effortless. What distinguishes Archie is its stylish and contemporary interface combined with powerful administrative features, and the true essence of its capabilities can only be fully appreciated through firsthand experience. From interactive floor plans to efficient visitor check-ins, scheduling meeting rooms, managing desk assignments, supporting multiple locations, and implementing smart automation with prompt notifications—Archie encompasses a wide array of functionality. Furthermore, with seamless integrations to more than 40 applications including Microsoft Teams, Slack, Zoom, Google Calendar, Outlook, Stripe, Xero, QuickBooks, Kisi, and beyond, Archie seamlessly integrates into your current operational workflows. This flexibility not only enhances productivity but also ensures that users can easily adapt the software to their specific needs.