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What is Hantera_?

Hantera_ is the premier commerce operations platform for brands that understand the vital role of post-purchase experiences in building customer loyalty. After a purchase, customers shift their focus from shopping to eagerly awaiting confirmation, tracking updates, timely delivery, and assistance if issues arise. Hantera_ guarantees that all commitments are fulfilled by proactively identifying and resolving potential challenges before they develop into support requests, such as delays in delivery, stock discrepancies, refund issues, and unclear return policies. In cases where problems do occur, Hantera_ provides your team with detailed order information, insights into customer history, and customized recovery strategies that resonate with your brand, effectively turning obstacles into opportunities that highlight your dependability. Furthermore, Hantera_ merges your ERP, eCommerce, POS, and support systems into a unified structure, automating routine tasks while enhancing human decision-making through AI assistance rather than substituting it. By using Hantera_, you can anticipate fewer unmet expectations, quicker resolutions, and an improved rate of customer retention, which ultimately strengthens your business relationships. The integration of these systems not only streamlines operations but also allows brands to focus on delivering exceptional service. Embrace the transformative potential of seamless commerce operations and watch your brand thrive in a competitive landscape.

What is BigCommerce?

BigCommerce is a flexible ecommerce platform for businesses that need to start, build, sell, and scale across modern commerce channels. The platform is designed to support many types of businesses, product models, customer types, and selling strategies without forcing merchants into a rigid setup. BigCommerce includes tools for storefront design, checkout, payments, inventory, shipping, promotions, apps, integrations, product feed management, analytics, multi-storefront management, B2B commerce, international commerce, and composable commerce. Merchants can use visual building tools to create stores quickly or rely on APIs, custom code, headless architecture, and developer resources for more advanced experiences. The platform supports complex products, variants, bundles, configurations, subscriptions, restricted categories, compliance flows, and hybrid B2B and DTC selling models. BigCommerce offers customizable checkout with digital wallets, one-click payment options, buy now pay later, embedded payment providers, and access to more than 130 trusted payment solutions. Businesses can manage multiple storefronts for different brands, regions, customer segments, or channels from one system. The company also provides launch services, implementation project management, solution architecture, data migration, customer success, technical account management, enterprise growth support, and training. Feedonomics extends BigCommerce with product feed management across marketplaces, social commerce, and advertising channels. Makeswift adds an intuitive visual editor for building websites, landing pages, and digital experiences with design systems and custom components. By combining ecommerce infrastructure, open APIs, design flexibility, payments, services, AI-ready commerce features, and an expanded product ecosystem, BigCommerce gives brands a scalable platform for building differentiated online shopping experiences.

Media

Media

Integrations Supported

Avalara
Inriver PIM
PayPal
Stripe
Zendesk

Integrations Supported

Avalara
Inriver PIM
PayPal
Stripe
Zendesk
APIcenter
EPICA
Foursixty
HiConversion
LTV.ai
Loqate
Parnidia AI Chat Agent
PayU
Raptor Services
Searchanise
Soar Payments
Square POS
TestFreaks
Text
stockinstore

API Availability

API Availability

Has API

Pricing Information

€1000/month

Pricing Information

$29 per month
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hantera AB

Date Founded

2023

Company Location

Sweden

Company Website

www.hantera.io

Company Facts

Organization Name

BigCommerce

Date Founded

2009

Company Location

United States

Company Website

www.bigcommerce.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Agentic Commerce

Not specified

B2B eCommerce

Not specified

Composable Commerce

Not specified

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

eCommerce Hosting

Not specified

eCommerce Tools

Not specified

Headless eCommerce

Not specified

Shopping Cart

Abandoned Cart Saver
Catalog Management
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Winery

Not specified

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