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What is Happi?

Effortless customer support designed specifically for smaller teams. Enhance your communication by consolidating all customer emails within a single, user-friendly application, which not only saves time but also improves engagement. We believe that prioritizing email-based support promotes a more sustainable model for smaller teams, particularly in contrast to live chat systems that can place undue pressure on staff and lead to customer dissatisfaction due to slower response times. Acknowledging that numerous email ticketing solutions do not meet expectations, we developed Happi to provide a seamless user experience. It includes the essential features needed for quick and effective responses, all wrapped in an intuitive interface. Keep your team aligned as every interaction is securely stored in one location, allowing any team member to review the entire history of customer communications and work together to ensure exceptional service. Happi is offered as free, open-source software, granting you the choice to host it on your own servers or select our cost-effective cloud option. No matter your hosting preference, our dedication to transparency is evident in our publicly accessible codebase, giving you complete visibility into our platform. This distinctive approach not only empowers your team but also establishes trust with your customers, ultimately fostering a more positive relationship. By putting the power of customer support in your hands, Happi enables your team to thrive in today's dynamic business environment.

What is Brevo?

Brevo, previously known as Sendinblue, is a versatile platform designed to foster customer relationships through various channels such as Email, SMS, and Chat. It provides an all-encompassing toolkit aimed at transforming casual visitors into loyal customers. With its visually appealing email campaigns, you can effectively engage your audience directly in their inboxes. The platform enables businesses to enhance their connections by streamlining marketing campaigns, along with sending transactional emails and SMS notifications. What sets Brevo apart is its exceptional team dedicated to customer satisfaction, paired with pricing that is sure to please. Additionally, the platform combines a wide range of services into one seamless and user-friendly solution that simplifies the process of reaching out to customers. Enjoy the experience of Happy Sending with Brevo!

Media

Media

Integrations Supported

Integrations Supported

APIANT
Beefree
Bluor
ClearoutPhone
Composio
HubSpot CRM
HubSpot Customer Platform
Incredible
Insightly
Knak
Leo
PageProof
ProveSource
Replug
Repozix
WP-Chatbot
WooCommerce
appyReward
ePages

API Availability

API Availability

Has API

Pricing Information

$11.88 per month
Free Version

Pricing Information

€25 per month
Free Plan:

300 emails per day

Starter Plan:

20,000 emails per month
No daily sending limit

Business Plan:

20,000 emails per month
No daily sending limit
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Happi

Company Location

United States

Company Website

happi.team/

Company Facts

Organization Name

Brevo

Date Founded

2012

Company Location

France

Company Website

www.brevo.com

Categories and Features

Customer Service

Not specified

Categories and Features

Bulk Email

Not specified

Bulk SMS

Not specified

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

CRM

Not specified

eCommerce Marketing

Not specified

Email APIs

Not specified

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Email Marketing

Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Newsletter

Not specified

Email Personalization

Not specified

Live Chat

Not specified

Marketing Automation

Analytics / ROI Tracking
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Segmentation
Website Visitor Tracking

Sales

Not specified

SMS Marketing

Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

SMTP

Not specified

Transactional Email

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

WhatsApp Marketing

Not specified

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