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What is Happi?

Effortless customer support designed specifically for smaller teams. Enhance your communication by consolidating all customer emails within a single, user-friendly application, which not only saves time but also improves engagement. We believe that prioritizing email-based support promotes a more sustainable model for smaller teams, particularly in contrast to live chat systems that can place undue pressure on staff and lead to customer dissatisfaction due to slower response times. Acknowledging that numerous email ticketing solutions do not meet expectations, we developed Happi to provide a seamless user experience. It includes the essential features needed for quick and effective responses, all wrapped in an intuitive interface. Keep your team aligned as every interaction is securely stored in one location, allowing any team member to review the entire history of customer communications and work together to ensure exceptional service. Happi is offered as free, open-source software, granting you the choice to host it on your own servers or select our cost-effective cloud option. No matter your hosting preference, our dedication to transparency is evident in our publicly accessible codebase, giving you complete visibility into our platform. This distinctive approach not only empowers your team but also establishes trust with your customers, ultimately fostering a more positive relationship. By putting the power of customer support in your hands, Happi enables your team to thrive in today's dynamic business environment.

What is Cadence?

Say goodbye to awkward Zoom happy hours. Our team excels in curating, organizing, and executing intimate small-group events that promote authentic connections among colleagues. Unlike standard online entertainment and large virtual events, which often miss the mark in building strong relationships, we focus on personalized activities that allow your team to strengthen their bonds. If improving your remote work culture is a priority, we are dedicated to making that vision a reality. We take care of everything, from designing a customized activity plan to managing any necessary rescheduling, ensuring that every aspect is handled with care. By consistently organizing engaging team activities, you can enhance your remote culture and give every member something to look forward to. Each event is crafted with expertise to deliver a remarkable remote experience, and we are so confident in your team’s enjoyment that we offer a 100% satisfaction guarantee. In today's remote work landscape, it is crucial for managers to intentionally foster communication among team members, as interactions often occur in transactional settings. Ultimately, to truly captivate your team, it’s worth considering experiences that transcend the conventional virtual gathering format, creating opportunities for meaningful connections to flourish. Investing in these unique experiences will not only boost morale but also foster a sense of belonging within your team.

Media

Media

Integrations Supported

einfochips

Integrations Supported

einfochips

API Availability

Has API

API Availability

Has API

Pricing Information

$11.88 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Happi

Company Location

United States

Company Website

happi.team/

Company Facts

Organization Name

Cadence

Company Location

United States

Company Website

cadencework.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

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