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Ratings and Reviews 0 Ratings
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What is Happi?
Effortless customer support designed specifically for smaller teams. Enhance your communication by consolidating all customer emails within a single, user-friendly application, which not only saves time but also improves engagement. We believe that prioritizing email-based support promotes a more sustainable model for smaller teams, particularly in contrast to live chat systems that can place undue pressure on staff and lead to customer dissatisfaction due to slower response times. Acknowledging that numerous email ticketing solutions do not meet expectations, we developed Happi to provide a seamless user experience. It includes the essential features needed for quick and effective responses, all wrapped in an intuitive interface. Keep your team aligned as every interaction is securely stored in one location, allowing any team member to review the entire history of customer communications and work together to ensure exceptional service. Happi is offered as free, open-source software, granting you the choice to host it on your own servers or select our cost-effective cloud option. No matter your hosting preference, our dedication to transparency is evident in our publicly accessible codebase, giving you complete visibility into our platform. This distinctive approach not only empowers your team but also establishes trust with your customers, ultimately fostering a more positive relationship. By putting the power of customer support in your hands, Happi enables your team to thrive in today's dynamic business environment.
What is Quantrac HVAC Office?
Founded in 1992, Quantrac Corporation has consistently led the way in HVAC software innovation, originating from the renowned Airco Comfort Systems, Inc., where a skilled team of developers created the first iteration of our product. Throughout the years, no other software solution has matched the ease of use and intuitiveness that we provide. Now, after more than two decades under continuous ownership, many of our long-term clients first adopted our technology with the original launch back in 1992, showcasing our enduring impact in the industry. We are proud to highlight both our initial users and our newer customers, as our software continually garners praise from those who use it. Our conviction is that HVAC Office delivers the smoothest implementation process and superior user experience found in the marketplace today. The latest version of our software has implemented a fix for a Microsoft security concern related to the emailing of Sales Leads and Service Tickets. Furthermore, we have improved the Customer form by incorporating color-coding in the Jobsites list to indicate the status of Maintenance Contracts. These advancements reflect our unwavering dedication to enhancing and evolving our software in response to the changing demands of our clients, ensuring they have the best tools at their disposal. Looking ahead, we remain committed to listening to user feedback and integrating innovative features that empower businesses in the HVAC sector.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
$11.88 per month
Free Version
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
Windows
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
Happi
Company Location
United States
Company Website
happi.team/
Company Facts
Organization Name
Quantrac
Date Founded
1992
Company Website
www.quantrac.com
Categories and Features
Customer Service
Not specified
Categories and Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Maintenance Scheduling
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management