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Ratings and Reviews 0 Ratings
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SurveySparrowAn all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
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JotformWith the trust of over 25 million users globally, Jotform serves as a comprehensive platform that enhances data gathering, automates workflows, and facilitates online sales without requiring any coding skills. Utilizing Jotform’s intuitive drag-and-drop Form Builder, companies can easily design personalized forms and surveys to gather leads, contact details, payments, appointments, and e-signatures. Users can select from a library of more than 10,000 templates tailored for various purposes, such as feedback forms or event registrations, or opt to create their own unique forms from the ground up. The platform’s sophisticated features, including conditional logic, autoresponders, and compatibility with over 200 integrations, significantly optimize operational processes. Moreover, Jotform's AI-driven Agents provide immediate customer support by assisting users during the form submission journey, addressing inquiries, and ensuring a seamless experience, which minimizes the reliance on manual support. With the addition of Jotform’s Store Builder, businesses can establish an online storefront to market products, services, and subscriptions, as well as collect donations and process payments through a wide array of over 30 payment gateways. Furthermore, tools like the Approvals feature, PDF Editor, and Report Builder empower organizations to convert gathered data into insightful actions and streamline workflows for enhanced productivity. This multifaceted approach makes Jotform a vital resource for businesses seeking to improve their operational efficiency and customer engagement.
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TitanCollaborating with Salesforce, Titan Forms and Apps revolutionize the industry by making the leading CRM globally available and user-friendly for everyone. With just a click and absolutely no coding involved, you can harness the power, speed, and flexibility of Salesforce Forms to streamline your business operations. Reduce your time to market, eliminate the need for coding, and address any scenario using a unified platform. Our top-tier forms and applications for Salesforce are designed to serve various industries, and we are dedicated to crafting tailored solutions for challenging issues. Easily create stunning web portals, sign documents, generate reports, distribute surveys, automate contracts, and fill out Salesforce forms, all in a matter of clicks—without requiring any coding expertise. Plus, our innovative AI assistant ensures you can expedite the process while minimizing mistakes. We proudly stand as the sole product available that allows you to transmit and retrieve data from Salesforce in real-time, all without incurring additional development costs. At Titan, our customers and partners drive our innovations. If you have a suggestion for a new feature, feel free to submit it through our Titan X Lab, and we will evaluate it for our development roadmap! So, what’s holding you back? Take the next step and schedule a demo today to see how we can transform your processes!
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NinjaOneNinjaOne streamlines the most challenging aspects of IT management, serving over 20,000 IT teams with enhanced capabilities. By delivering in-depth insights into endpoints, strong security protocols, and a unified control system, NinjaOne increases operational efficiency, protects sensitive information, and reduces IT costs. This all-encompassing platform provides a diverse set of tools for managing and securing endpoints, such as patch management, mobile device supervision, software deployment, remote assistance, backup solutions, and additional features, all made possible through its wide-ranging IT and security integrations. With its ability to adapt to various IT environments and needs, NinjaOne stands out as a vital resource for modern IT teams.
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SurveyLegendSurveyLegend represents a revolutionary approach to online surveys, offering an engaging, versatile, and visually appealing experience. We enable both individuals and businesses to design attractive, mobile-responsive surveys with ease. With your computer or tablet, you can effortlessly create impressive surveys, forms, polls, NPS customer satisfaction metrics, customer experience assessments, and employee satisfaction evaluations, all while incorporating attractive graphics that enhance the survey's appeal. The simple drag-and-drop feature allows users to assemble questionnaires without any hassle. Listening to customer feedback, gauging employee morale, enhancing client experiences, and fostering engagement among students and staff has never been more straightforward. Utilized by thousands worldwide, SurveyLegend counts notable organizations such as L'Oreal, Universal, Harvard, and Airbnb among its users, alongside various individuals and startups, illustrating its broad appeal and effectiveness in diverse settings.
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SogolyticsSogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
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MotivosityMotivosity is a people-first Recognition and Rewards software that helps unify your company and engage employees by fostering a culture of gratitude and social connection. By building an engaging experience around community and connection, Motivosity encourages teams to recognize and reward each other frequently, creating a positive and supportive workplace culture. Through the platform, employees feel valued and appreciated, which leads to greater job satisfaction and a more collaborative atmosphere. In addition to recognition, Motivosity provides leaders with valuable, actionable insights into employee performance and engagement, allowing for continuous improvement and better alignment with company goals. The software allows businesses to track employee recognition trends, identify top performers, and address any gaps in engagement, ensuring that all employees are motivated and aligned with the company’s vision. By promoting frequent acknowledgment and rewarding behaviors, Motivosity helps boost retention rates, improve productivity, and enhance overall team morale, ensuring long-term success for your organization.
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Act!Act! Advantage is a full front-office CRM solution with all-new functionality, including Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadens its footprint across your entire front office and reduces your need for costly, third-party tools. Select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
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ThriveSparrowThriveSparrow serves as an innovative employee experience platform designed specifically for HR professionals, centering around the viewpoint of employees. Its primary goal is to cultivate a work environment that fosters both employee satisfaction and organizational success, effectively creating a thriving ecosystem. What sets ThriveSparrow apart is its ability to blend user experience with actionable insights and comprehensive engagement features that address the needs of the workforce. At the heart of ThriveSparrow is the engagement surveys module, which provides a diverse array of customizable options, such as wellness and pulse surveys, allowing HR teams to track employee engagement and happiness with precision. Additionally, its Kudos module goes beyond a basic recognition platform by integrating employee performance metrics, thereby offering a complete perspective on each individual’s contributions within the organization. Highlighted features include a heatmap that displays employee engagement scores and an analytics dashboard that provides actionable insights, both of which are instrumental in shaping a positive workplace culture. Furthermore, ThriveSparrow’s holistic approach ensures that every facet of employee experience is considered, promoting not just satisfaction but also long-term commitment and growth within the organization.
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SurveyJSSurveyJS comprises a collection of four open-source JavaScript libraries that provide the advantages of a customized, in-house survey application while significantly minimizing the time and resources required for deployment. These libraries function independently of specific server code or database needs, allowing for seamless integration with well-known JavaScript frameworks such as React, Angular, Vue.js, jQuery, Knockout, and others. They are built to interact with any server capable of processing JSON requests, thereby ensuring compatibility with a wide range of server setups and databases. This product suite includes: - An open-source library licensed under MIT that facilitates the rendering of dynamic JSON-based forms within your web application and captures user responses. - A self-hosted form builder featuring drag-and-drop functionality, an integrated CSS theme editor, and a graphical user interface for setting conditional rules; it also generates JSON definitions of your forms in real time. - A PDF Generator library that allows for the conversion of SurveyJS surveys and forms into PDF files directly in the browser. - The Dashboard library, which enhances survey data analysis through interactive and customizable charts and tables. We invite you to explore our website and experience our comprehensive demo at no cost. This opportunity will allow you to assess the full capabilities of SurveyJS firsthand.
What is HappySat?
HappySat is a dedicated feedback collection platform tailored for Managed Service Providers (MSPs), streamlining the execution of both Customer Satisfaction (CSAT) and Net Promoter Score (NPS) surveys through its integration with Professional Services Automation (PSA) tools. The platform employs a user-friendly four-smiley-face scale to capture client feedback on routine tasks, projects, and onboarding experiences, while NPS surveys evaluate the overall satisfaction of clients. With features that offer real-time reporting and notifications, MSPs can promptly recognize successes and address any negative feedback that arises. The embedded survey option works seamlessly with prominent PSA systems such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, facilitating a quick setup and centralizing feedback management into existing workflows. HappySat can function as an independent solution or as a component of Invarosoft’s Stack Saver bundles, delivering a comprehensive tool for the collection and analysis of client feedback in a single platform. Additionally, this adaptability empowers MSPs to enhance their services continuously by leveraging the valuable insights gained from client feedback. By integrating client perspectives into their strategies, MSPs can foster stronger relationships with their customers and drive service improvements effectively.
What is Benchmark Intelligence?
Benchmark Intelligence provides a unique SMS-based platform for collecting customer feedback and conducting surveys tailored for brick-and-mortar stores. Our cutting-edge system efficiently gathers insights through automated text surveys, making it simple for businesses to capture essential customer perspectives. Furthermore, we support two-way SMS communication, which allows businesses to actively interact with unhappy customers, ultimately improving their overall satisfaction. This combined strategy not only aids in the feedback collection process but also fosters a sense of appreciation among customers, ensuring they feel acknowledged and valued in their interactions. By implementing our solutions, retailers can significantly enhance their customer engagement and loyalty.
Media
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Integrations Supported
Autotask PSA
ConnectWise Automate
HaloPSA
Invarosoft
Kaseya 365
RepairShopr
Simplesat
Syncro
Integrations Supported
Autotask PSA
ConnectWise Automate
HaloPSA
Invarosoft
Kaseya 365
RepairShopr
Simplesat
Syncro
API Availability
Has API
API Availability
Has API
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Pricing Information
$50 to 100 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Invarosoft
Date Founded
2017
Company Location
United States
Company Website
www.invarosoft.com/happysat/
Company Facts
Organization Name
Benchmark Intelligence
Date Founded
2021
Company Location
United States
Company Website
usebenchmark.com
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management