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What is Harbour Assist?

Harbour Assist streamlines customer relations, communication, asset management, invoicing, and reporting into a cohesive and easy-to-use platform. This solution is popular among a diverse range of users, including boutique marinas, large leisure enterprises, commercial ports, and local government entities. Its influence reaches worldwide, accommodating both inland and coastal operations. Designed for versatility, it can be utilized in offices, on docks, and even while out on the water. Clients have shared that Harbour Assist significantly enhances their operational efficiency, improves customer service, and increases cash flow. Furthermore, boat owners value the secure online self-service portal for managing payments and their accounts. Successful businesses gain from real-time data access, effective communication, adaptability, and smooth customer interactions. Harbour Assist encompasses all necessary tools for success in one all-inclusive package. There are absolutely no hidden fees, extra costs for seasonal staff, or charges for modifying marina setups. Users can enjoy the freedom of unlimited access to users, accounts, transactions, data, and emails, fostering an environment where their business can flourish without limitations. In the end, Harbour Assist empowers users to prioritize growth and customer satisfaction, enabling them to navigate their operations efficiently and without unnecessary obstacles. With its comprehensive features, Harbour Assist is positioned as an essential partner for businesses seeking to thrive in the marine industry.

What is GuestTracker?

Guest Tracker Software offers an extensive array of features designed to optimize the management of campgrounds, RV parks, lodges, state or provincial parks, marinas, and similar facilities in an effective manner. Key features include a reservation and activity chart, an online booking engine coupled with payment processing, integration with online travel agents (OTAs), booking software, point of sale solutions, and the Guest Tracker Cloud platform. Our campground reservation system utilizes an intuitive unit chart to facilitate guests in making reservations, allowing them to select from campsites, RV lots, or marina slips. Reservations can be made over the phone, via home computers, or through mobile devices, providing flexibility for guests. The system allows for the creation of diverse camp packages, day rates, seasonal rates, and more, all designed to be user-friendly. Additionally, generating quotes for prospective campers is straightforward, ensuring a smooth booking experience. Applications extend to various settings including campgrounds, RV parks, state and provincial parks, lodges, and marinas, making it a comprehensive solution for facility management.

Media

Media

Integrations Supported

Integrations Supported

Callture
Microsoft Word
QuickBooks Online
Wave RMS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$750 one-time fee
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Harbour Assist

Date Founded

2014

Company Location

United Kingdom

Company Website

www.harbourassist.com

Company Facts

Organization Name

TCS Systems Inc.

Date Founded

1986

Company Location

United States

Company Website

www.guesttracker.com

Categories and Features

Categories and Features

Camp Management

Attendance Management
Billing & Invoicing
Customer Management
Food Service Management
For Campgrounds
Registration Management
Scheduling
Staff Management

Campground Management

Asset Management
Check-in / Check-out
Online Booking
Point of Sale (POS)
Reservations Management
Utility Billing

Marine

Accounting Management
Marina Management
Scheduling
Storage Management

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