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What is HashiCorp Boundary?

Access systems from anywhere by utilizing user identities, which removes the reliance on conventional solutions like SSH bastion hosts or VPNs that necessitate the management and distribution of credentials, network configurations such as firewalls, and the exposure of private networks. Boundary provides a secure way to access essential systems and hosts without the complexities associated with credential management or compromising network security, and it is entirely open source. You can authenticate with any trusted identity provider already in use, eliminating the need to distribute additional credentials. Rather than depending on physical IP addresses, access is authorized based on logical roles and services, enhancing flexibility. Furthermore, you can oversee dynamic infrastructure while integrating service registries to maintain updated hosts and service catalogs. Automate the credential injection process to securely access services and hosts via HashiCorp Vault, significantly reducing the risk of credential exposure through dynamic secrets and just-in-time credentials. This revolutionary method not only streamlines access management but also bolsters overall network security and efficiency. By adopting this strategy, organizations can enhance their operational agility while ensuring their systems remain secure.

What is BeyondTrust Remote Support?

For large organizations seeking a reliable method to securely access and manage devices or systems on a global scale, a unified approach using a single, secure remote support tool is essential. BeyondTrust Remote Support, formerly recognized as Bomgar, allows you to provide assistance across a variety of operating systems, including Windows, Mac, Linux, iOS, Android, as well as network devices and peripherals, all from a single interface. With its expansive support for numerous devices, a diversity of platforms, an increased user base, and various geographical locations, your team can quickly deliver effective remote assistance to both end-users and customers, no matter their network status. This streamlined approach allows you to concentrate on solving issues rather than worrying about connection setups, ultimately boosting your overall productivity. By enhancing the quality of your service, you can significantly improve customer satisfaction through reliable and seamless remote support tailored to individual needs. Moreover, ensuring that your enterprise-level support is both scalable and efficient allows your business to function seamlessly, whether addressing a Linux server issue located thousands of miles away or troubleshooting a nearby iPhone, which in turn fosters greater operational efficiency and contributes to the overall success of your organization.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Atom
Datacard Secura
Eco
Entitle
Entrust Certificate Hub
Entrust Identity Essentials
GitHub
Google Cloud Platform
HaloPSA
Knoldus
Microsoft Azure
Okta
Ping Identity
Skyflow
Splunk Cloud Platform
Telegraf
Tidal Migrations
Vivantio

Integrations Supported

Amazon Web Services (AWS)
Atom
Datacard Secura
Eco
Entitle
Entrust Certificate Hub
Entrust Identity Essentials
GitHub
Google Cloud Platform
HaloPSA
Knoldus
Microsoft Azure
Okta
Ping Identity
Skyflow
Splunk Cloud Platform
Telegraf
Tidal Migrations
Vivantio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HashiCorp

Date Founded

2012

Company Location

United States

Company Website

www.boundaryproject.io

Company Facts

Organization Name

BeyondTrust

Date Founded

1985

Company Location

United States

Company Website

www.beyondtrust.com/remote-support

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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