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What is Heidi Health?

Heidi Health is an AI-powered clinical documentation and workflow solution designed to improve efficiency across healthcare organizations. The platform uses ambient listening technology and advanced natural language processing to capture patient-clinician conversations and convert them into structured, compliant medical documentation in real time. Heidi supports the creation of consultation notes, assessment summaries, referral letters, discharge documentation, procedure notes, and care plans. It structures content according to clinical standards and supports widely used coding systems such as ICD-10 and SNOMED CT to assist with billing accuracy and reporting requirements. Documentation is generated in formats aligned to real-world clinical workflows, reducing duplication and manual data entry. Built for primary care practices, hospitals, specialty clinics, and enterprise health systems, Heidi adapts to different medical disciplines and consultation styles. The system identifies medically relevant information, filters non-essential dialogue, and produces review-ready outputs that can be transferred into electronic health record systems. Beyond transcription, Heidi includes intelligent document generation and workflow support tools that reduce repetitive administrative tasks tied to clinical documentation. The platform operates across desktop and mobile environments and supports multilingual consultations. Security and compliance are central to the system’s design. Heidi aligns with international healthcare privacy standards and incorporates enterprise-grade encryption and data protection safeguards. By automating documentation processes and supporting structured record keeping, Heidi Health enables healthcare organizations to increase operational efficiency, improve documentation consistency, reduce administrative burden, and allow clinicians to dedicate more attention to patient care.

What is Diagna?

Diagna functions as an automation solution specifically designed for healthcare workflows in specialty practices. It adeptly manages incoming faxes and various documents by identifying their categories, extracting vital information, linking records to patients, updating electronic health record (EHR) fields, and routing tasks or exceptions to the appropriate staff. The workflows provided include fax triage, referral intake and follow-ups, as well as automated data entry, while also supporting processes related to records, lab results, prior authorizations, insurance claim denials, and prescriptions. Healthcare practices can maintain their current fax numbers and EHR systems, as Diagna is flexible enough to accommodate their unique operations and infrastructure. This platform is particularly beneficial for independent specialty practices and multi-location groups, aiding front-desk staff, referral teams, billing departments, and practice management personnel in managing documentation-heavy administrative tasks. Users can monitor actions taken and amend fields as necessary, with any ambiguous situations being forwarded for human review, guaranteeing meticulousness in the workflow process. Ultimately, Diagna significantly boosts the efficiency and precision of administrative responsibilities within healthcare environments, streamlining operations for better patient care. Moreover, its ability to adapt to various practice sizes and needs makes it an invaluable asset in the evolving landscape of healthcare administration.

Media

Media

No images available

Integrations Supported

eClinicalWorks
Best Practice Clinical
CareStack
Cliniko
Elixir
Halaxy
Magentus Gentu
MediOffice
MediRecords
Mindbody
Nookal
PracticeQ
Semble
Veradigm EHR
Zedmed
athenaOne

Integrations Supported

eClinicalWorks
DrChrono
Tebra

API Availability

Has API

API Availability

Pricing Information

$30 per user / month
Heidi Health offers flexible subscription plans with monthly and annual billing options. Pricing scales based on individual clinicians, group practices, or enterprise health systems. Annual plans provide discounted rates. Enterprise packages include enhanced security, integration support, onboarding assistance, and priority customer service. Custom pricing is available depending on deployment size, feature requirements, and integration needs.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Heidi Health

Date Founded

2019

Company Location

Australia

Company Website

www.heidihealth.com

Company Facts

Organization Name

Diagna.ai

Date Founded

2023

Company Location

United States

Company Website

www.diagna.ai/

Categories and Features

Healthcare AI

Not specified

Medical Transcription

Abbreviation Expansion
Voice Capture
Voice Recognition

Categories and Features

Healthcare AI

Not specified

Workflow Automation

Not specified

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