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support 5 out of 5 stars

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What is Heimdal Endpoint Detection and Response (EDR)?

Heimdal® Endpoint Detection and Response is our exclusive multi-faceted service that offers exceptional capabilities for prevention, threat hunting, and remediation. This service integrates the most cutting-edge threat-hunting technologies available, including Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention. With six modules functioning together harmoniously under a single platform and agent, Heimdal Endpoint Detection and Response provides comprehensive cybersecurity layers necessary for safeguarding your organization against both familiar and unfamiliar online and internal threats. Our advanced product enables rapid and precise responses to complex malware, ensuring that your digital assets are protected while also maintaining your organization's reputation. By consolidating these capabilities, we deliver an efficient solution that addresses the evolving challenges of cybersecurity effectively.

What is ET Ducky?

ET Ducky is a holistic diagnostics platform and remote monitoring management (RMM) solution designed for Windows and Linux endpoints. It meticulously captures kernel-level events, employing ETW on Windows and eBPF on Linux, processes them directly on the agent, and ensures that any personally identifiable information (PII) is excluded while using AI to clarify the root causes of alerts in a user-friendly manner. In addition to this core functionality, it incorporates vital RMM tools that empower teams to respond swiftly, such as a web-based remote desktop, threshold alerts with pre-explained root causes, behavioral security features like ransomware detection and host isolation, approved-script execution, comprehensive reporting, multi-agent queries, and fleet management capabilities. Importantly, all raw event data is retained on the device, with only the essential evidence and AI-derived insights sent to the cloud. Tailored specifically for IT teams and managed service providers (MSPs), it seeks to drastically minimize the time required to resolve tickets that other platforms may only address superficially, merging RMM, application performance monitoring (APM), and behavioral detection into a cohesive solution. Users can benefit from a free tier by supplying their own AI key, while subscription plans begin at $39 per month, making it a viable choice for a variety of organizations. Each feature is meticulously designed to boost operational efficiency and facilitate effective incident management, ultimately enhancing the overall productivity of IT teams. By harnessing the power of AI and robust monitoring tools, ET Ducky positions itself as a vital asset in the evolving landscape of IT management.

Media

Media

Integrations Supported

Autotask PSA
ConnectWise RMM
HaloPSA

Integrations Supported

GitHub
Jira
ServiceNow

API Availability

Has API

API Availability

Pricing Information

$0/month
Our products are available on a free trial basis for 30 days. Each module can also be purchased and used individually. Contact us for more information on pricing.
Free Trial Offered?

Pricing Information

$39/month (free tier available
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
Windows
Mac
Linux

Supported Platforms

SaaS
Windows
On-Prem
Linux

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Heimdal®

Date Founded

2014

Company Location

Denmark

Company Website

heimdalsecurity.com

Company Facts

Organization Name

ET Ducky

Date Founded

2026

Company Location

United States

Company Website

etducky.com

Categories and Features

AI Security

Not specified

Antivirus

Not specified

Application Control

Not specified

Application Security

Analytics / Reporting
Vulnerability Detection
Vulnerability Remediation

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Vulnerability Scanning
Whitelisting / Blacklisting

Data Loss Prevention

Compliance Reporting
Policy Management
Web Threat Management
Whitelisting / Blacklisting

DNS Security

Not specified

Email Security

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Endpoint Management

Not specified

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Firewall

Not specified

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Logs
Incident Reporting
SIEM Data Ingestion / Correlation
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Asset Management

Not specified

IT Security

Not specified

MSP

Patch Management
Privileged Access Management (PAM)
Remote Access
Remote Systems Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Privileged Access Management

Application Access Control
Behavioral Analytics
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring

Ransomware Protection

Not specified

Remote Desktop

Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Wake
User Management

RMM

For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts

SIEM

Behavioral Analytics
Endpoint Management
Forensic Analysis
Log Management
Network Monitoring
Real Time Monitoring
Threat Intelligence
User Activity Monitoring

Threat Hunting

Not specified

Threat Intelligence

Not specified

Vulnerability Management

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment

Zero Trust Security

Not specified

Categories and Features

RMM

Not specified

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