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What is Helios?

Helios combines remote monitoring and management with a professional services automation suite, aimed squarely at managed service providers and internal IT teams. Where it differs is the automation. An AI layer called Helio investigates alerts on the affected machine, determines a cause, drafts the remediation and holds it for approval before anything runs. Fixes are reversible and logged. Resolved alerts close their own tickets. Capabilities on every subscription tier: Monitoring across Windows, Windows Server, macOS and Linux. Patch deployment covering the operating system and third-party applications. Endpoint security reporting through Microsoft Defender. Microsoft 365 tenant health. Remote desktop and terminal access from the browser. Ticketing with SLA tracking and email intake. Client-facing portals under your own branding. Automated quarterly business reviews. Hardware lifecycle forecasting. Backup verification. Predictive capacity planning flags disks before they fill. Alert correlation collapses a site-wide outage into one incident. The service desk drafts replies to inbound mail automatically. Subscription costs are fixed by tier and unaffected by headcount. Entry pricing starts at ÂŁ4 per device per month across 5 to 25 devices, with ÂŁ20 the monthly minimum. Fixed tiers follow at ÂŁ99 for 50 devices, ÂŁ199 for 250, and ÂŁ399 for an unlimited estate. White labelling is available from the ÂŁ199 tier upward. A 14 day evaluation requires no payment details.

What is Avast Business Patch Management?

Enhance and automate your patching process to save both time and money while ensuring support for Windows and various popular third-party applications. Software patches are often neglected, but our top-tier patch management solution guarantees that all your Windows systems and third-party software receive timely updates with the latest fixes. Within moments, you can deploy thoroughly tested patches across thousands of devices, minimizing the impact on your network. Regardless of your devices' locations—be it behind a firewall, in transit, at remote sites, or even in sleep mode—you can manage them seamlessly. Leverage a single cloud-based platform to oversee all Microsoft Windows and a diverse range of third-party software updates. This streamlined approach not only aids in achieving compliance but also reduces risks, addresses vulnerabilities, and facilitates the remote application of software and Windows updates. Our devoted patch content engineers meticulously test every patch before release, ensuring they perform optimally without causing additional problems. By utilizing this efficient process, you can concentrate on your primary business objectives while we take care of your patch management requirements, ultimately allowing your organization to operate more smoothly. Embracing automation in this area not only increases productivity but also fortifies your cybersecurity posture.

Media

Media

Integrations Supported

Anthropic
Apple iOS
Microsoft 365
Microsoft Defender for Business
Ubuntu
Windows 10
Windows 11
Windows Server

Integrations Supported

API Availability

API Availability

Pricing Information

ÂŁ99/month
Pricing is flat per plan, not per technician: Starter ÂŁ99/mo, Growth ÂŁ199/mo, Scale ÂŁ399/mo. Every feature on every plan. 14-day free trial, no credit card. The agent runs on Windows, Windows Server, macOS and Linux.
Free Trial Offered?

Pricing Information

$14.99 per device per year
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Helios

Date Founded

2024

Company Location

United Kingdom

Company Website

heliosmsp.io

Company Facts

Organization Name

Avast

Date Founded

1988

Company Location

Czech

Company Website

www.avast.com/en-us/business/products/patch-management

Categories and Features

AI PSA

Not specified

MSP

Backup Management
Dashboard
Help Desk
Issue Management
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

RMM

For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Patch Management

Not specified

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